Offer scheduled call-backs up to 15 days in advance with Fonolo’s Visual IVR and Programmable Call-Backs.
Whether you regularly experience peak periods at your contact center, or occasionally have spikes in call volume, call-backs can defer calls until volumes are more manageable.
Customize time-slots during business hours — or after hours — that customers can choose from. Limit the number of callers who can opt-in for each time slot.
Click on Limecall’s dashboard, click on the widget button and select ‘assign incoming number’
Click on ‘buy number’, add four digits of your choice, and click on ‘search’
Once you’ve selected your number, click on ‘next’ and select your payment
Update your availability to reflect seasonal changes, local customs, or individual preferences to your customersLearn more
Do more than counting calls and make smarter marketing decisions using real-time analytics. LimeCall tracks callers so you can see for certain which of your campaigns are performing wellLearn more
Create a bridge between your agents and your customers without disclosing personal informationLearn more
Connect the right agent to the right customer as quickly as possible. Call routing enables you to connect your customers faster and route them to where they have to beLearn more