NewVoiceMedia

Why build your contact center piecemeal from multiple providers when you can have a complete cloud-based solution that integrates seamlessly with Salesforce? NewVoiceMedia’s Cloud Contact Center enables your team to instantly connect with prospects through call, email, or social media.

Features:

• Blended Call Center
• Call Logging
• Call recording
• Call Scripting
• Campaign Management
• Escalation Management
• Inbound Call Center
• Interactive Voice Response
• Manual Dialer
• Outbound Call Center
• Progressive Dialer
• Queue Management

Use Cases:

Call Center

Review: