LimeCall is a feature rich alternative to NovoCall

Firstly, we acknowledge that Novocall is a great call automation software. But, if you’re looking for a NovoCall alternative with better features, or evaluating LimeCall against NovoCall, you’re at the right place.

Here’s why we think you’ll find LimeCall suits your business needs better than NovoCall

If you’re looking to just automate customer calls on your website, then NovoCall does the job well. But if you’re looking to build a long lasting relationship with your customer starting from the first call, then LimeCall is all you need.

We have designed LimeCall as a full-scale, real time, inside sales platform. It takes care of all your sales team needs starting from capturing leads in real time to nurturing them all the way till conversion. We’ve built our software with features essential for sales activities such as lead scoring, pipeline management, multichannel engagement, and personalized meeting links. LimeCall also integrates with commonly used sales and collaboration tools to ensure your sales team is empowered to be on their game always.

Need more convincing?

We know you need a detailed comparison sheet to convince your CEO or CFO. So, we put together the rest of the page to help you.

When comparing LimeCall with NovoCall, the biggest differentiators are the price and functionality.

NovoCall lacks essential sales features such as live web calls (call from browser), personalized meeting links, and multi-touch, multi-channel engagement.

While NovoCall does a good job at capturing website visitors, it does not support lead management functions such as segmentation, scoring, and nurturing.

NovoCall does not have a free trial, limiting the exposure to all the features. The pricing starts at $49 per month, but you need to upgrade to get a simple feature like call routing. With LimeCall you get to experience all our features first-hand. You upgrade only when you’re confident to scale.

5 reasons to pick LimeCall over NovoCall

1. Make calls, globally: Novocall supports calls across 42 countries, but LimeCall supports globally.

2. Easy web call: Allow website visitors to simply connect with your sales team through the web browser without forcing them to share their number. We respect the privacy of our customers and their customers.

3. Lead management: Track and manage activities of upto 1000 leads. Score leads on their behaviour and route the leads to the best sales agents.

4. Quicker Callback: Follow-up with call back requests in 28 seconds or lesser. Faster follow-ups increases the chance of winning the deal conversion.

5. Flexible call schedule: Not every one who requests a callback wishes for an immediate follow-up. Let the prospects pick a time they prefer.

6. Rich integration: Connect LimeCall with Slack, Google Analytics, Zapier, WebHooks, and Whatsapp to qualify leads.

What makes LimeCall a better option than Livecall?

Starting price $0 $39/month
International Calls Global Up to 42 countries
Call from browser Yes No
Inbuilt CRM Yes No
Lead Qualification Yes No
Lead Scoring Yes No
Customer Support Dedicated online support with 15 second response time No
Implementation support Free consultation with domain expert No
Free Trial Yes, forever No

What more can you get with LimeCall but not NovoCall

NovoCall is a good callback tool, but it falls short as a lead generation and management software. It lacks the comprehensive feature set required to capture, qualify, and nurture leads. Whereas with LimeCall, you get a built-in CRM with rich lead management features.

Inbuilt CRM Yes No
Free personalized meeting Links Yes No
Lead Segmentation Yes No
Pipeline Management Yes No
Lead Scoring Yes No
Lead Nurturing Yes No
Contact Management Yes No
Send/receive SMS Yes No

How much does NovoCall cost to get the LimeCall Freemium features?

Integration with analytics (Google and Facebook), Zapier, WebHooks, Developer API 0 Team or higher
Personalized meeting links 0 $7
Unlimited Web Calls 0 Professional or higher
2 Call Operators 0 Professional or higher
Widget installation on 1 domain 0 Professional or higher
Lead Automation 0 External CRM integration
Lead History 0 Additional CRM integration
International calls 0 Team or higher
Contact Management 0 Additional CRM integration
Pipeline management 0 Additional CRM integration
Business Hours 0 Team or higher
Forward calls to your phone 0 Team or higher
Web hook automation 0 Team or higher
Slack Integration 0 Team or higher
CRM integration 0 Team or higher
    Novocall Professional: $49
  LimeCall Freemium: $0 Novocall Team: $149
    Novocall Business: $349

When should you choose Novocall, and when LimeCall

  • Your customers want the flexibility with callback – web call, instant call, scheduled call.
  • You need callback software built to not only capture leads but also improve lead generation and management activities. 
  • You want to scale your business growth and manage high volume of call requests.
  • You need dedicated support with implementation and free consultation with domain experts.

  • You have to only capture leads and have other tools for lead management. And Novocall supports integration with your lead management tools.
  • You have a dedicated person to implement the tool and take care of it in case of any problems.
  • You are okay with paying for external tools to manage leads. And you don’t mind upgrading to a higher priced plan to achieve integration requirements.

When it comes to Novocall alternatives, LimeCall is the best. Why don’t you try it yourself to see the difference!

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