Entering from Sales to Management that is in the sales management domain from a sales reps role is not just challenging but expecting an overhaul of self-identity in the professional domain.
The new responsibilities involve dealing more with sales reps than the customers.
The latter obviously know much more about the inside jobs and responding to their issues is a task of higher notches. If you are chosen to take such tasks in your hands, then certainly it is your prime objective to shift your focus to the right goals.
Just to ease down exactly that, we have scrutinized the values and responsibilities of the new role and have five most important parts of migration from sales to management elaborated below.
Most important of all is the craft of delegation that one is supposed to learn and master in order to step up the ladders of management domain.
Delegation stands for assigning the right jobs to the right person and letting him understand the goals, responsibilities, deadlines, as well the best approaches to perform the given jobs.
What really complicates the task of delegation sometimes is how other members of the sales team feel about it.
Delegation does not end at just assigning the jobs to the appropriate salesperson but also includes the part where a sales manager has to make this decision look all just to every member of the team.
There can be queries and dissatisfaction about the decisions unless those are thoroughly understood by all departments.
So be particular about the micromanagement of the team, keep in mind the ifs and buts of every task, make decisions with all the individual capacities and drawbacks of every member and use some diary or app to keep all of those in order.
Interesting Read : How to conduct a stress free E-commerce business process in 2020?
All managers are expected to be skillful in project management. It is undeniably the most important part of managing responsibilities and a prime objective to master.
It depends upon how one controls the project, find the apt outcome and stays positive throughout the pursuit
Firstly, one should know how quickly the tasks can be performed – taking the realistic targets.
Then, it comes out to prove why those targets are realistic and how the whole process can be taken to finalization in a step by step manner.
It is obviously a tough task to deal with the same team as a sales manager that had been filled with colleagues a while ago. yet, it is not something negative to be anxious about.
People are in general happy about a colleague holding their responsibility until they trust him to help them.
You must make sure, with a clear and engaging conversation with each member of your team, that they feel comfortable in opening up to you, can put their concerns in front of you, and can look forward to helping you out in how the relationship is about to operate in a coming tine.
Keeping the team in right motivation is an important skill for a manager, as that is what would boost the efficiency of the employee and keep their morale high.
It is important that you know what excites your team most, what makes them feel down, tedious, annoyed, or insubordinate. If you can properly console them in their low times, you win their confidence for a long time.
The ability to trigger a person to the best of their efficiency is a quality of great managers.
However, it has another aspect of the same. It is that you can’t really do the above tasks in a mechanical manner.
You can’t cheer up or motivate your employees without really meaning what you say to them, and you can only cheer them up if you yourself know how to cheer up yourself and keep your own mind motivated.
Therefore, team motivation isn’t all in all an objective task. It begins from yourself and your first step to be a great motivator is to stay motivated throughout the task, which is an essential part that you must focus upon.
Communication skills have become so common in corporate terminology that we have somehow begun to undermine their value as a decorative term.
However, those remain the most important quality of a manager regardless. What it needs from a manager is not just to have good communication and social skills, but also an ability to train his team to develop similar craft in their strategic moves.
More often companies fill their workforce with members of great technical knowledge who lack in social and communication skills, believing that they would learn those crafts from within.
However, when it comes to sales, it is a really the worst idea to fill customers’ ears with technical sounding words. And a manager is supposed to understand this aspect of the job.
A good manager will understand when the employees are making the above mistake, also he will provide them a path to evolve as a better communication oriented salesperson.
This way, the communication has multiple facets to take care of. Firstly, one has to acquire or sharpen good communication skills for himself, then he is supposed to foster the skills to channelize his energy and tacts to his team, and then he is needed to set this up as a benchmark to personal and professional relation around the workplace.
Interesting Read : The Definitive Guide to Effective Online Networking
The sales to management migration surely isn’t an easy one as it comes to appear. However, it is not a mammoth task as well, unless you make it so by keeping in your stubborn shell of resistance to learn the skills that we have prescribed above.
A zeal to keep good relationship with your team, a passion for bettering communication, a clear vision towards well planned goals, and an inherent motivational attitude is all you want to become a successful and ever progressing manager who finds respect in every eye, including the board, the team, the employees, and the customers.
, December 7, 2020, LimeCall Team
Top rated callback automation platform that connects your website visitors to your team within 20 seconds through phone callback and whatsapp driving upto 40% more conversions.
Learn more
