Call segmentation

Provide voice support when it’s needed.

Receive relevant calls from your recognized customers.

Signup Free
Imagefg
Logo

What LimeCall resolves for you:

Identified customers

Focus on the right audience to offer a direct voice support.

Customers Segmentation

As your customers are connected or authenticated in your site. You can easily segment, e.g.: VIP, 2nd priority or minor priority. Then assign the best support channel to each segment.

Journey Segmentation.

Select relevant journeys or pages to offer a voice channel: added value product, shopping cart, conversion funnel, and more.

Take your pipeline to the next level

Grow your pipeline faster with our Call Segmentation:

  • Set your availability to receive calls when an agent is working.
  • According to the customer segment, calls will be routed to the right agent.
  • Agents receive calls requests directly in Zendesk with the customer’s information before picking up the call. Leverage the use of Google Analytics to gather more data for each call.
See pricing
Image