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Call Tracking

Leading call tracking software for modern marketing teams

Limecall’s Call Tracking lets you track calls, texts, forms, and chats as easily as you track clicks. We reveal the campaigns, channels and keywords that make your customers pick up the phone – so you can make your marketing more effective.

publicly rated as 4.6/5

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ROBUST CALL FUNCTIONALITY

Call Routing

Our smart call routing easily configures the path phone calls travel even before the conversation begins.

  • IVR
    Allow callers to choose their own path to a person or department through pre-recorded menu options
  • Geo Routing
     Automatically connects callers to the best geographic location.
  • Scheduled routing
    Directs calls based on time of day, business hours

Call Tracking

Limecall’s end-to-end call tracking software helps you determine exactly which campaigns generate leads.

  • Assign Tracking Numbers
     Directs calls based on time of day, business hours
  • Dynamic Number Insertion
     Divvy up your call volume to various locations or agents
  • Click to call
    Directs calls based on time of day, business hours

Call Reporting

Bring your data to life with powerful, real-time analytics and advanced reporting.

  • Call Log Report
    See a summary of call info in one place, easily email, listen and download calls.
  • Call Trends Report
    Allocate staff appropriately during peak call times
  • Calls by Region Report
    View heat maps to find out your hottest zip codes
  • Marketing Dashboard
    Get real-time reports on campaign performance and conversions

1. Where are your calls coming from?

Discover exactly which advertising channel has caught your customer’s eye.
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Search Keyword
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Campaign
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Source and Medium
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Landing and Conversion Pages

2. Who's calling you?

Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Retarget High Value Callers
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Expand Audience Reach
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Instant Lead Notifications
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Geo Location Mapping

3. What's being said?

Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Call recording
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Improve call handling
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Increase customer satisfaction
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Save lost revenue

4. Integrate with your stack

Seamlessly integrate Limecall call data into your preferred platforms to complete customer journey and measure ROI.
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Google ads and analytics
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Hubspot and Salesforce CRM
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Zapier
Blue Check Mark Svg Clip Arts - Blue Check Icon Transparent Background, HD  Png Download , Transparent Png Image - PNGitem Marketo

Get started in 3 steps

Add a simple code to your website

Add a simple code to your website or for WordPress users, simply integrate your site with LimeCall.

Generate a virtual tracking number

Use the limecall virtual number on your ad campaigns or website to track the source of calls

Integrate your marketing stack

With google suite and facebook integrations, track the entire customer journey instantly and uncover hidden insights

24x7 Customer Support

Real support from real people! We are available via live chat and email throughout the day to help you with anything you need.

Contact Support

30 day money-back guarantee

Limecall is efficient and easy to use. So, if you are not satisfied after the first month, we’ll refund your payment.

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Don’t just take our word for it

Frequent Asked Questions

What is Inbound Call Tracking Software?

Inbound call tracking software is one that attributes any inbound calls to their respective sources. The software integrates with digital analytics and advertising tools, and is most frequently used by marketing teams in order to better measure the success of their specific campaigns.

What are some of the features common to most call tracking software?

Most call tracking software platforms share the same common features, analytics, dynamic number insertion (DNI), agency packages and digital advertising integrations. However, some of the must-have features include user-friendliness, automated call routing, easy to read analytics and unlimited inbound and outbound calls.

How do you track sales calls?

Sales calls can be tracked in a number of ways. The top metrics used are usually the volume of closed records, per agent per team. This is coupled with the reps ability to qualify contacts and close sales on the first call. Ultimately, you need to set goals, how many people are you going to speak to and for how long?

How can I track a phone call conversion?

You can either track calls directly from ads, or utilise call and location extension software in order to speed up this process. By using resources like Google Tag Manager, you should be able to effectively track your phone call conversions.

How do I track a call conversion on Google ads?

There are different types of call conversions you can track on Google ads. I.e. calls from ads, calls to a phone number on your website, clicks on a number on your mobile website or you can simply import call conversions.

How to choose the best call tracking software?

In order to choose the best call tracking software for you, it’s important to establish your needs, then research accordingly. However, as a starting point of reference, all good call tracking software must provide accurate insights on incoming calls, it should also be able to integrate with third-party apps. Finally, always be on the lookout for software that comes with robust reporting tools.

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