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Chat to Call Escalation

Trigger Voice Support Directly from A Chat Conversation

Have your agents manage all calls

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What LimeCall does for you:

Complexity

Resolves complexity of telco network (international number and cost/mn)

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Calls

Resolves unqualified and uncontrolled call rate

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Experience

Resolves the disconnect that exists between voice and digital services

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Take your pipeline to the next level

Grow your pipeline faster with the Chat to Call Escalation add-on:

  • When chat is not enough to answer queries: long time between back and forth, helping closing deals, the agent can suggest a call to your customer right from the chat conversation.
  • Agents start using the chat channel as usual.
  • The customer clicks on it and talks in live with the same agent he was chatting to.
 
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Turn inbound visitors into sales qualified leads, instantly.