Vector

Cross Channel Transitions

Conversations Without Chaos. Make Every Interaction Effortless.

Eliminate the friction between channels, touch points, and transitions. Customers get what they never thought possible: a simple and effortless answer.

  • Improved customer experience
  • Increased team productivity
  • Improved customer satisfaction
  • Reduced costs

 

publicly rated as 4.6/5

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Why choose LimeCall for Smooth, Effortless Handoffs?

Improved Customer Experience

Provide a seamless experience for your customers by eliminating the need to repeat information.

Increased Agent Productivity

Resolve customer inquiries efficiently with all the context they need at their fingertips.

Reduced Costs

Improve agent efficiency and reduce call handle times to save your business money.

Improved Customer Satisfaction

Positive customer experiences, eliminating frustration with a smooth handover.

Automated Callbacks & Real-Time Updates

Customers hate feeling lost in the shuffle. LimeCall ensures they hear “We’ve got you” loud and clear.

  • Automated Callbacks: Eliminate hold times with automatic callbacks when an agent becomes available.
  • Real-Time Updates: Keep customers informed with automated texts or emails confirming scheduled calls.

One Smooth Flow: No More Confusing Handoffs

Customers shouldn’t have to navigate a maze to get help. LimeCall ensures a consistent experience by:

  • Single Point of Contact: Maintain a consistent caller ID across all channels, building trust and familiarity with your brand.
  • Seamless Transitions: Eliminate confusion by keeping customers on the same number throughout their journey, from initial call to call-back or agent transfer.

Contextual Calls with Powered Insights

Avoid wasting time and frustration with repetitive questions. LimeCall empowers you to:

  • Gather Pre-call Information: Leverage automated messaging to collect details about customer inquiries.
  • Powered Analysis: Analyze information and potentially resolve issues without a call back, or provide agents with the context they need to deliver a faster resolution.

Know Your Customer Before They Speak

Treat every customer individually, not a number. LimeCall ensures a personalized experience by:

  • Contextual Handoff: Carry over customer information and interaction history across channels.
  • Reduced Handle Time: Faster issue resolution through pre-populated information leads to shorter call times and happier customers.

Start Using Your LimeCall's Seamless Handoff In Minutes

Add The Widget

Add a simple code to any website in minutes to instantly connect your Handoff System.

Customise Your Flow

Customise every object, field, and tags to perfectly align your CRM and Pipeline to your business.

Ready To Go!

You’re good to go! Every lead and all data captured empowering team to effectively nurture deals.

Try LimeCall's Handoff To Increase CX Satisfaction & Team Productivity

80%

Improve CSAT Score

Improve CSAT Scores by up to 80% exceeding Customer expectations, everytime.

40%

Improved Team Productivity

Boost team productivity by +40% with smooth transitions across multi channels.

20%

Reduce Operating Costs

Reduce costs by a staggering 20% using effortless automation.

24/7 Customer Support

Real support from real people! We are available via live chat and email throughout the day to help you with anything you need.

Contact Support

30 Day Money-Back Guarantee

LimeCall is efficient and easy to use. So, if you are not completely satisfied after the first month, we’ll refund your payment.

Get Refund

Don’t Just Take Our Word For It...

Frequent Asked Questions

What is Click to Call and what is LimeCall?

Click to Call is a feature on LimeCall, a marketing platform for businesses that rely on quality phone calls, leads and new customers to grow and succeed. Click to Call allows you to easily place calls to your website visitors through the LimeCall dashboard, which is designed to give you insights about your marketing efforts.

Can I increase sales with LimeCall & Click to Call?

Yes! Decrease the time it takes to reach out to your potential customers by connecting with them while they are still on your website. This allows you to contact them while they are still interested in your product and increases your conversion rates.

Is Click to Call free?

LimeCall offers you a free 14 day trial period, after which you can choose any one of the paid plans we have.
https://limecall.com/pricing/

Can customer use Click to Call via phone?

The Click to Call button is compatible with all devices. Be it a computer, tablet, laptop, or mobile, your customers can instantly launch calls from any device.

Will I be able to access calls later?

All calls are recorded and can be easily accessed. This not only helps you monitor the quality of your conversation but also protects you against fraudulent claims.

How do I install Limecall on my website?

You can use a simple code on your website or directly integrate with LimeCall. Reach out to our Support team for more information.