Features

Call Transfer

Allows you to redirect a connected call from your phone number to a team member

Keep your Customers in the Loop

Redirect connected calls

Answer more calls and point clients in the right direction each time they call

Keep your Customers Connected

Forward calls without telling your customers

LimeCall’s blind transfer system enables you to transfer calls to the right person without alerting your customer

Start with the right foot

Delight your customers with recorded interactions

Transfer calls to a team member’s extension or directly to a specific phone.

Limecall is a complete solution to increase your Revenue Everything you need to grow faster built right in…

Business Hours

Update your availability to reflect seasonal changes, local customs, or individual preferences to your customers

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Call Analytics

Do more than counting calls and make smarter marketing decisions using real-time analytics. LimeCall tracks callers so you can see for certain which of your campaigns are performing well

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Call Masking

Create a bridge between your agents and your customers without disclosing personal information

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Call Recording

The best way to learn from your customer is to be on the loop.

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Call Routing

Connect the right agent to the right customer as quickly as possible. Call routing enables you to connect your customers faster and route them to where they have to be

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