Programmable Callbacks

Offer call-backs anywhere: On your website, internally, or with any of your existing technologies.

Customer Experience

Customer experience-focused:

1 . See the bigger picture of your call center in real-time

2. Equip your customers with the power to schedule or cancel call-backs anytime, anywhere

3. Empower your customers with an alternative to waiting on hold, at any stage of their journey

4. Make your customer service channels more modern and powerful

Fully featured API

Our fully featured API allows users to:

1 . Get updates on call-backs in real-time

2. Start and cancel real-time call-backs anywhere

3. Start and stop scheduled conversations

4. Integrate rich analytics from the Fonolo Portal

5. Pull historical stats and integrate into your own reporting

Limecall is a complete solution to increase your Revenue Everything you need to grow faster built right in…

Business Hours

Update your availability to reflect seasonal changes, local customs, or individual preferences to your customers

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Call Analytics

Do more than counting calls and make smarter marketing decisions using real-time analytics. LimeCall tracks callers so you can see for certain which of your campaigns are performing well

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Call Masking

Create a bridge between your agents and your customers without disclosing personal information

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Call Recording

The best way to learn from your customer is to be on the loop.

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Call Routing

Connect the right agent to the right customer as quickly as possible. Call routing enables you to connect your customers faster and route them to where they have to be

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