Marketers Guide To SMS Compliance In The US

Introduction

Texting boasts near-instantaneous reach for your marketing message, but navigating the legalities of this powerful tool is crucial.  Understanding SMS compliance regulations protects both your audience and your business from unwanted messages and potential fines.

This guide aims to simplify those regulations and best practices, empowering you to launch a successful and compliant text message marketing program.  While we can’t offer legal advice, we’ll equip you with the knowledge to make informed decisions.  Remember, consulting with a qualified legal professional is always recommended to ensure your specific compliance strategy is sound.

 

Who Makes The Rules

Before embarking on your SMS marketing journey, familiarizing yourself with the governing bodies that establish and enforce compliance regulations is crucial. Understanding their roles empowers you to navigate the legal landscape confidently and ensures your campaigns operate within the bounds of the law. 

 

SMS & Text Message Compliance Overview

SMS marketing offers a compelling avenue for reaching consumers directly on their mobile devices.  With the average consumer spending nearly 3.75 hours per day glued to their phone, and a staggering 98% open rate for text messages, SMS marketing boasts unparalleled reach and engagement.  However, it’s crucial to navigate this powerful channel responsibly.  A consumer’s text message inbox serves as a personal space, and various organizations have established regulations to safeguard consumer privacy and prevent abuse.

The Guardians of Text Message Compliance:

• Cellular Telecommunications Industry Association (CTIA):  This industry association, comprised of mobile carriers, plays a pivotal role in establishing  rules and standards  for the SMS marketing industry.  The CTIA’s guidelines ensure responsible communication practices and contribute to a positive consumer experience.

• Mobile Marketing Association (MMA):  This non-profit organization, composed of mobile marketing companies, actively advocates for  ethical and responsible marketing practices  within the mobile space.  The MMA’s resources and educational initiatives empower businesses to navigate the mobile marketing landscape with integrity.

• Federal Communications Commission (FCC):  The FCC serves as the  U.S. government’s regulatory body  overseeing all forms of media communication, including mobile communications.  Additionally, the FCC establishes  parental guidelines  to protect children from inappropriate content.  While the FCC doesn’t create specific SMS marketing laws, its regulations concerning consumer privacy and unsolicited communications indirectly impact SMS marketing practices.

• Federal Trade Commission (FTC):  The FTC, a federal agency, protects consumers from  deceptive, unfair, and illegal practices  perpetrated through various media channels.  While the FCC focuses on communications regulations, the FTC  enforces laws  related to consumer protection in the context of SMS marketing.  Consumers can file complaints with the FTC if they believe they have been subjected to SMS marketing practices that violate their privacy or constitute deception.  Familiarizing yourself with these organizations and their roles  is an essential first step towards ensuring your SMS marketing efforts comply with industry standards and legal regulations.

The Legal Landscape: Unveiling the Key Regulatory Acts

Although the aforementioned organizations champion text message privacy, the  FCC and FTC hold the sole authority to create and enforce SMS compliance laws.  Within the FCC’s regulatory framework, two key acts significantly impact SMS marketing practices:

1. Telephone Consumer Protection Act (TCPA):  This act outlines regulations concerning  unsolicited telemarketing calls, text messages, and faxes.   The TCPA dictates when businesses can legally reach out to consumers via text message, requiring prior written consent (opt-in) and establishing specific restrictions on message frequency and content.

2. CAN-SPAM Act:  While primarily focused on email marketing regulations, the CAN-SPAM Act also includes provisions that apply to SMS marketing.  This act mandates the inclusion of clear and accurate identification information within text messages, as well as a mechanism for consumers to opt-out of receiving future messages.

By understanding the organizations that oversee SMS marketing compliance and familiarizing yourself with the key regulatory acts, you can ensure your SMS marketing program operates within the legal framework and fosters positive brand experiences for your customers.

Messaging Types

Within the realm of SMS marketing, understanding the various messaging types and their corresponding consent requirements is fundamental for navigating compliance effectively.  Let’s delve deeper into the three primary categories:

1. Conversational Messaging: A Natural Two-Way Dialogue

Conversational messaging embodies the essence of its name – a real-time, back-and-forth exchange of text messages between a consumer and a business.  Imagine a scenario where a customer initiates contact by texting a question or concern to your business.  Your subsequent reply falls under the umbrella of conversational messaging.

In this context, the concept of implied consent comes into play.  Since the consumer proactively initiates the conversation, it’s  implicitly understood  that they’re expecting a response and welcome a dialogue.  Therefore,  no explicit permission  is necessary to engage in this type of messaging.  However, it’s always good practice to  maintain a courteous and professional tone  throughout the conversation, respecting the consumer’s time and providing valuable assistance.

2. Informational Messaging: Delivering Essential Updates

Informational messaging, also known as transactional messaging, serves the purpose of conveying  non-promotional  information of critical importance to the consumer.  Think of appointment reminders for a doctor’s visit, welcome texts after signing up for a service, or shipping notifications for an online order.  These messages  facilitate communication  and keep customers informed about relevant details.

While informational messages are not promotional in nature,  express consent  is still required.  The key distinction here lies in the  level of formality  associated with consent.  Unlike promotional messaging, express written consent is not mandatory for informational messages.  Consumers can grant permission through various methods, such as  replying to a text message, submitting a form online, or even providing verbal consent.

It’s important to acknowledge that sometimes the line between informational and promotional messaging can be blurry.  To  err on the side of caution  and ensure compliance, it’s highly recommended to  obtain express written consent  even when you plan to send informational or transactional messages.  This approach safeguards you from potential legal issues and demonstrates your commitment to transparent communication.

3. Promotional Messaging: Marketing Made Mobile

Promotional messaging encompasses text messages that contain content related to  sales and marketing initiatives.  Typically, if a message includes a  link or a call to action  encouraging a specific response, it falls under the promotional category.  However, there can be exceptions to this rule.

Promotional messaging requires the  highest level of consent – express written consent.  By obtaining this form of consent, you establish a clear  record of authorization  from the consumer to receive marketing messages.  This provides you with the  strongest legal defense  in case of any disputes.  Capturing express written consent can be achieved through various methods, such as opt-in forms on your website or during the sign-up process for your SMS marketing program.

In conclusion, understanding the distinctions between conversational, informational, and promotional messaging empowers you to  navigate consent requirements effectively.  By adhering to the appropriate consent levels for each category, you can ensure your SMS marketing program operates within legal boundaries and fosters positive relationships with your customers.

SMS Compliance Terms You Need To Know

Engaging with your customers through SMS marketing offers a powerful channel for driving sales and brand loyalty.  However, to ensure your program operates smoothly and legally, it’s crucial to understand some key compliance-related terms.  Let’s delve deeper into this essential vocabulary:

Opt-In: The Cornerstone of Consent

An SMS opt-in signifies a consumer’s  voluntary decision to join your SMS marketing program.  Typically, consumers provide their phone number and actively choose an option, such as a checkbox on a website form, indicating their desire to receive exclusive offers or notifications from your brand.  This explicit action serves as your legal documentation of their consent to receive future text messages.

Opt-Out: Respecting Consumer Choice

An opt-out signifies  a subscriber’s decision to unsubscribe  from your SMS marketing program.  Consumers have the right to opt-out at any time, indicating they no longer wish to receive text messages from your business.  Providing an  easy and accessible opt-out mechanism  is not only a legal requirement but also fosters trust and positive brand experiences.  The most common opt-out method involves subscribers simply replying  “STOP”  to the sender’s phone number.  Upon receiving a STOP request, companies are  legally obligated to remove the subscriber from all future text message campaigns.  Failure to comply can result in  significant penalties.

Express Written Consent: The Higher Threshold

The FCC mandates  express written consent  for certain types of text messages.  This heightened level of permission goes beyond a simple website checkbox and necessitates a more  explicit and verifiable  agreement from the consumer.  Here are some ways consumers can provide express written consent:

• Manual Checkbox Selection: Consumers can explicitly opt-in by physically checking a designated box within a website form or signup process. This action serves as a clear and documented indication of their consent.

• Verbal Agreement with Recording: In specific situations, verbal opt-in may be permissible. However, this method requires recording the consumer’s verbal agreement to provide verifiable proof of consent.

• Shortcode Text Message: Consumers can sometimes express written consent by texting a unique shortcode to a designated phone number assigned to your business. This approach offers a convenient and trackable method for recording consent.

Understanding Transactional vs. Promotional Messages

The type of message you send impacts the level of consent required.  Here’s a breakdown of the two main categories:

• Transactional Text Messages: These messages serve the sole purpose of updating or informing customers about essential and time-sensitive information. Examples include order confirmations, two-factor authentication codes, shipping updates, or appointment reminders. Transactional messages do not require prior express written consent, as they are considered necessary for facilitating essential communication related to existing transactions or customer service interactions.

• Promotional Text Messages: These messages aim to generate sales, promote brand awareness, or engage an audience with non-essential information such as product launches, exclusive offers, or upcoming events. Promotional messages require prior express written consent from the consumer before you can send them. This ensures that consumers only receive marketing messages they have explicitly opted-in to receive.

Text Spam: The Unwelcome Guest

Text spam  refers to  unsolicited SMS messages sent to consumers who have not provided express written consent  to receive communications from your organization.  Sending text spam is not only a violation of consumer privacy but can also lead to  hefty fines and legal repercussions.  Building your SMS subscriber list organically through opt-in methods is essential for ensuring compliance and fostering positive brand relationships.

Guiding Principles: Privacy Policy and Terms & Conditions

Two key documents play a crucial role in establishing clear expectations and ensuring compliance within your SMS marketing program:

• Privacy Policy: This document acts as a transparency tool, disclosing the types of personal information your organization collects from consumers, how this data might be used, and the steps your business takes to protect any personal information acquired through interactions with your brand. A comprehensive and readily accessible privacy policy builds trust and demonstrates your commitment to consumer privacy.

• Terms and Conditions: This document outlines the specific details and regulations governing your SMS program. It should explicitly state the types of messages consumers can expect to receive, your texting frequency (cadence), message and data rate notices, any associated costs, a link to your privacy policy, clear and concise opt-out instructions, and any other relevant terms of use that govern participation in.

Your Helpful Compliance Checklist

Understanding the fundamental terminology associated with SMS marketing compliance empowers you to navigate this crucial aspect of your communication strategy.  Here’s a detailed checklist to ensure your SMS program operates within legal boundaries and fosters positive relationships with your subscribers:

1. Transparency at Opt-In: Setting Clear Expectations

The foundation of a compliant SMS program lies in  transparent and informative opt-in procedures.  When crafting your call-to-action for joining your SMS program,  clearly and conspicuously disclose  the following details:

• Your Business Name: Identifying your brand upfront establishes trust and transparency from the very beginning.

• Message Types: Outline the variety of messages subscribers can expect to receive. Will they receive exclusive discounts, product launch updates, or a mix of both? Being upfront about the content ensures subscribers know exactly what they’re signing up for.

• Messaging Cadence: Specify how often subscribers can expect to receive text messages from your brand. Whether it’s daily, weekly, or monthly, setting a clear frequency helps manage expectations and prevents subscribers from feeling bombarded.

• Text Message and Data Rate Notices: Inform subscribers about any potential charges associated with receiving text messages. While some carriers offer unlimited texting plans, not all do. This transparency safeguards subscribers from unexpected charges on their phone bills.

• Links to Key Documents: Provide easy access to your terms and conditions and privacy policy. These documents detail the legal framework governing your SMS program and outline how you handle subscriber data.

• Opt-Out Instructions: Clearly explain the simple process for unsubscribing from your SMS program. This demonstrates your respect for subscriber choice and encourages responsible communication practices.

2. Prioritizing Express Written Consent: The Cornerstone of Permission

Obtaining prior express written consent  stands as a cornerstone of SMS marketing compliance, as mandated by the TCPA.  Never text consumers marketing messages without their explicit authorization.  Doing so can result in  hefty fines  ranging from $500 to $1,500 per incident.  You can effectively acquire express written consent through online forms during the opt-in process.  However, ensure the opt-in language is  clear and unambiguous.  Instead of simply stating “Join our SMS program,” use wording that explicitly conveys the subscriber’s agreement to receive text messages.  For example, “Yes, I agree to receive marketing messages from [Your Brand Name].”

3. Double Opt-In Confirmation: Reassuring Subscribers

The TCPA also incorporates a  double opt-in  mechanism as an additional safeguard.  Once a consumer submits their opt-in information, send them a  confirmation text message  that reiterates the details of your SMS program as outlined at the point of opt-in.  This  verification step  ensures subscribers understand what they’re signing up for and reduces the likelihood of accidental opt-ins.

4. Accessible Terms and Conditions: A Transparent Partnership

Before launching your SMS program,  develop a dedicated webpage outlining your SMS policy in detail.  This page should serve as a central hub for subscribers to access all relevant information.  Within your initial disclosure text,  include a clear and easily accessible link  to your terms and conditions page.  Furthermore,  periodically remind subscribers  about the existence of this page and how to access it.  Additionally, notify subscribers via text whenever there are any  updates to your terms and conditions.  This ongoing communication fosters transparency and builds trust with your audience.

5. Texting with Respect: Choosing the Right Time

The  timing of your text messages  can also impact your compliance.  The TCPA dictates that you cannot text or call subscribers  before 8:00 AM or after 9:00 PM in their time zone.  Respecting these timeframes ensures your messages reach subscribers when they’re most likely to be receptive and avoids disruptions during their personal downtime.

6. Clear Identification: Recognizing Your Brand

Maintaining complete  transparency  with your subscribers extends to  including your business name within every text message you send.  This practice allows subscribers to easily identify the sender and fosters brand recognition.

7. Streamlined Opt-Out: Empowering Subscribers

An essential pillar of SMS compliance revolves around the  opt-out process.  Make it  clear, easy, and readily accessible  for subscribers to unsubscribe from your SMS program whenever they wish.  The industry standard dictates that subscribers should be able to text  “STOP”  to a designated shortcode to unsubscribe from marketing text messages.  **Regularly remind subscribers

8. Navigating Banned Content: Maintaining a Responsible Voice

SMS compliance regulations extend to the  content of your messages  as well.  The CTIA rule, known as SHAFT,  prohibits companies from sending text messages containing content related to sex, hate speech, alcohol, firearms, and tobacco.  This rule also applies to any promotional materials for your SMS marketing program.  Companies within industries like alcohol or tobacco sales can still reach out to their audience about deals and promotions, but they must  implement an age gate verification system.  This ensures that only individuals above the legal age limit can sign up to receive their text messages.  Violating the SHAFT rule can lead to serious consequences, including being  banned from sending text messages altogether.

9. Respecting the Do Not Call Registry: Avoiding Unwanted Communication

The reach of the  National Do Not Call Registry  extends to SMS marketing as well.  It’s  illegal to send text messages to anyone on this list,  in addition to subscribers who have already opted out of receiving your SMS communications.  Regularly  scrub your subscriber list against the Do Not Call Registry  to ensure compliance and avoid potential penalties.

10. Maintaining Detailed Records: A Commitment to Accountability

Upholding SMS marketing compliance necessitates  meticulous record-keeping.  Retain  clear and verifiable documentation  of subscriber consent, including opt-in timestamps, methods used to obtain consent, and any subsequent opt-out requests.  This documentation serves as  proof of compliance  in the event of an audit or investigation.

11. Ongoing Education: Staying Informed in a Dynamic Landscape

The world of SMS marketing regulations is  constantly evolving.  Stay informed  about any updates or revisions to compliance requirements by subscribing to industry newsletters or attending relevant webinars.  By dedicating yourself to continuous learning, you can ensure your SMS marketing program remains compliant and leverages the latest best practices.

12. Partnering with a Reliable SMS Marketing Platform: A Strategic Advantage

Selecting a  reputable SMS marketing platform  equipped with built-in compliance features can significantly streamline your efforts.  Look for platforms that offer  pre-built opt-in forms  that capture the necessary consent information,  automated double opt-in confirmation messages,  and  tools to manage subscriber lists  and ensure adherence to the Do Not Call Registry.  A reliable platform can act as a valuable partner in maintaining compliance and fostering a healthy relationship with your SMS subscribers.

By adhering to this comprehensive checklist and embracing a commitment to responsible communication, you can cultivate a thriving SMS marketing program that operates within legal boundaries and fosters long-lasting customer relationships built on trust and mutual respect.

US Regulatory and Compliance Information

This table provides a detailed overview of SMS and MMS compliance regulations specific to the United States, empowering you to navigate communication strategies effectively and stay within legal boundaries.

Locale Summary

• Locale Name: United States
• ISO Code: US
• Region: North America
• Mobile Country Code: 310, 311
• Dialing Code: +1

General Messaging Capabilities

• Two-Way SMS Supported: Yes
• Number Portability Available: Yes
• Message Length: 1600 characters (before message is split into concatenated segments)
• Twilio MMS Support: Supported

Compliance Considerations

• Review with Legal Counsel: It’s strongly recommended to consult with a qualified legal professional to ensure your specific use cases comply with all applicable laws and regulations.

• Compliance with Laws and Policies: Ensure adherence to applicable laws, regulations, Twilio’s policies (Acceptable Use Policy & Messaging Policy), and industry standards (including telecommunications provider policies).

• Non-Compliance Fees: U.S. telecommunications providers may assess fees for non-compliant A2P traffic, with these fees passed on to you by LimeCall. Currently, T-Mobile is the only provider implementing non-compliance fees for violations of their Code of Conduct. LimeCall will update this information as needed. Here’s a breakdown of T-Mobile’s non-compliance fees:

  • 10DLC Long Code Messaging Program Evasion: $1,000 fee for using techniques like snowshoeing or unauthorized number replacement/recycling.

  • Content Violation: $10,000 fee per violation of T-Mobile’s Code of Conduct (including SHAFT content, spam, phishing, messaging violating CTIA Short Code Monitoring Handbook Severity 0).

Phone Numbers & Sender ID

• Alphanumeric Sender ID: Supported

• Pre-Registration: Dynamic

• Operator Network Capability for Pre-Registration: Not Supported by LimeCall

• Sender ID Preserved: Yes

Provisioning Time

• Not applicable for alphanumeric sender ID.

Best Practices

• Avoid using the euro symbol (€) in messages sent to the United States, as it’s not supported.

Long Codes and Short Codes

Long Codes

• Operator Network Capability: Supported by LimeCall

• LimeCall Support: Supported

• Sender ID Preserved: Yes

• Provisioning Time: Requires registration

Short Codes

• Operator Network Capability: Supported by LimeCall

• LimeCall Support: Supported

• Sender ID Preserved: Yes

• Provisioning Time: 6-10 weeks

Short Code Use Case Restrictions

• Loan Advertisements – Third Party Lenders

• “Get Rich Quick” Schemes

• Work from Home Programs (except directly from your company)

• Secret Shopper Programs

• Third Party Job Alerts

• Risk Investment Opportunities

• Illegal Substances

• Lead Generation (except for your own company)

• Hate Speech

• Dynamic Routing

• Snowshoeing

• Filter Evasion

• Shared Short Codes

• URL Cycling

• URL Redirects

• Number Cycling

• Spam

• Fraudulent or Deceptive Messaging

• Inappropriate Content

• Profanity

• High-Risk Financial Services (including Payday Loans, Short-Term High-Interest Loans, Third Party Mortgage Loans, Student Loans, Third Party Auto Loans)

• Debt Forgiveness or Debt Collection Services (except for your own company)

• Debt Consolidation

• Debt Reduction Services

• Credit Repair Programs

• Phishing

• Gambling

• Vape Products

• Fireworks

For a more comprehensive understanding of short code restrictions, limitations, and exceptions, refer to LimeCall’s FAQ or visit https://www.twilio.com/en-us/guidelines/us/short-code.

Toll-Free Numbers

• Operator Network Capability: Supported by LimeCall
• LimeCall Support: Supported
• Sender ID Preserved: Yes
• Provisioning Time: Requires Verification

Toll-Free Use Case Restrictions

• Similar restrictions apply as with short codes. Refer to the “Short Code Use Case Restrictions” section for details. Additional restricted categories include Stock Alerts, Cryptocurrency, Deceptive Work from Home Programs, Multi-Level Marketing, Third-Party Debt Collection or Consolidation, Controlled Substances, Tobacco, and Federally Illegal Drugs.

Best Practices

• Avoid using the euro symbol (€) in messages sent to the United States, as it’s not supported.

This table provides a roadmap for navigating SMS and MMS compliance within the United States.  Remember, staying informed and consulting with legal counsel are crucial for ensuring your messaging practices align with all applicable regulations.

Pro Tips To Stay Ahead

Beyond the core principles of compliance, implementing additional best practices can significantly enhance the effectiveness and overall success of your SMS marketing campaigns.  Here are some key considerations:

1. Maintaining Optimal Message Frequency: Striking the Right Balance

Bombarding your audience with excessive messages can quickly backfire.  While there’s no universally perfect frequency, aiming for one or two messages per day is a good starting point.  This translates to a maximum of five to eight messages per week, ensuring your messages remain informative and valuable without becoming intrusive.  Remember, the goal is to nurture relationships and provide relevant updates, not overwhelm your subscribers with a barrage of texts.

2. Prioritizing Data Hygiene: Maintaining a Clean Contact List

A clean and up-to-date contact list is fundamental for ensuring successful SMS marketing campaigns.  Regularly cross-checking and cleansing your database records against Carrier Deactivation Files (CDFs) is crucial.  When a mobile subscriber switches carriers or deactivates their number, it typically enters an incubation period.  During this time, the number remains unassigned before being recycled and reassigned to a new subscriber.  Any messages sent to such numbers would be considered unsolicited,  as the opt-in was tied to the original owner.

To prevent inadvertent delivery of unsolicited messages and maintain compliance,  U.S. wireless carriers publish daily lists of deactivated mobile phone numbers.  By integrating these lists into your data cleansing routine, you effectively eliminate inactive numbers from your contact list.  This not only safeguards you from potential legal issues but also improves the deliverability rate of your messages, ensuring they reach intended recipients.

3. Personalization: Tailoring Your Messages for Maximum Impact

Personalization can be a powerful tool in SMS marketing.  By incorporating elements like the subscriber’s name, purchase history, or recent browsing behavior, you can craft messages that resonate  on a more individual level.**  Imagine receiving a text offering a discount on a product you recently viewed online – it feels more relevant and enticing compared to a generic message.

4. Clear Opt-Out Mechanisms: Respecting Subscriber Preferences

Providing subscribers with a clear and effortless way to opt out of your SMS marketing program is essential.  Include a concise unsubscribe instruction within each message, such as “Reply STOP to unsubscribe.”  This empowers subscribers to manage their communication preferences and fosters trust by demonstrating your respect for their choices.

5. A/B Testing: Optimizing for Performance

A/B testing allows you to experiment with different elements of your SMS marketing campaigns, such as message content, timing, or call to action (CTA).  By sending variations of your message to a small segment of your audience and analyzing the results, you can  identify the most effective approaches.  This data-driven approach equips you to refine your campaigns for optimal performance and maximize engagement with your target audience.

By incorporating these best practices into your SMS marketing strategy, you can elevate your campaigns beyond mere compliance and create a communication channel that fosters positive customer interactions and drives business growth.

Build Trust and Avoid Trouble – Our Conclusion

Prioritizing SMS compliance isn’t just about adhering to regulations; it’s about  building trust and fostering positive relationships  with your customers.  By ensuring you only text those who  genuinely want to hear from you, you cultivate a receptive audience more likely to engage with your messages.  This translates into  higher response rates  and  stronger overall campaign performance.

Navigating the Legal Landscape with Confidence:

While navigating the intricacies of SMS compliance might seem daunting, there are resources available to simplify the process.  Consider  partnering with a reputable law firm specializing in communication technology regulations.  Their expertise can provide  one-on-one guidance  tailored to your specific business needs.  This personalized approach equips you with the confidence to navigate the legal landscape and ensure your SMS marketing program operates within the bounds of the law.

Empowering Your Success with the Right Tools:

Fortunately, modern technology offers valuable tools to  streamline your SMS compliance efforts.  SMS marketing platforms like LimeCall  provide a comprehensive suite of features designed to simplify compliance.  Look for platforms that incorporate  pre-built opt-in forms  that capture all the necessary consent information according to regulations. 

These forms ensure you have  verifiable documentation  of subscriber consent, a crucial element for maintaining compliance.  Additionally, features like  automated double opt-in confirmation messages  further solidify your subscriber base and confirm their commitment to receiving your text messages.  Furthermore, many platforms offer  tools to manage and scrub your subscriber lists  against the National Do Not Call Registry. 

By leveraging these built-in features, you can automate essential compliance tasks and dedicate more time and resources to crafting engaging SMS marketing campaigns.

A Disclaimer and a Call to Continued Learning:

It’s important to remember that the information provided here serves as a general overview and  does not constitute legal advice.  For comprehensive legal guidance specific to your business situation,  consulting with a qualified legal professional  is always recommended.  They can provide tailored insights and ensure your SMS program operates in full compliance with all applicable regulations.

Stay Informed, Stay Compliant:

The landscape of SMS compliance is  dynamic and constantly evolving.  To maintain compliance and optimize your SMS marketing efforts,  commit to ongoing education.  Subscribe to industry newsletters or attend relevant webinars to stay abreast of any updates or revisions to compliance requirements.  By remaining informed, you can ensure your SMS marketing program thrives within a legally sound framework.

By prioritizing compliance, leveraging the right tools, and embracing continuous learning, you can cultivate a thriving SMS marketing program that fosters trust with your customers and fuels your brand’s success.

For more SMS list growth examples, explore our SMS gallery, Texts We Love.

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