Try LimeCall risk-free for 7 days
Cancel anytime (we’ll even remind you).
Answer, qualify and book every caller, 24/7.
Priced by the time your AI spends speaking with customers.
| AI Receptionist | POPULAR Starter $47 /mo $564 billed yearly Try for free Buy now | POPULAR Growth $119 /mo $1428 billed yearly Try for free Buy now | POPULAR Scale $319 /mo $3828 billed yearly Try for free Buy now |
|---|---|---|---|
| AI talk minutes / mo | 400 | 1,500 | 4,000 |
| Works out per AI minute | 14.8¢ · 12.3¢ annual | 9.9¢ · 8.3¢ annual | 10¢ · 8.3¢ annual |
| Roughly, 3-minute calls | ~133 | ~500 | ~1,333 |
| Transfer & phone minutes / mo | 400 | 1,200 | 4,000 |
| Callers answered at once | 2 | 5 | 10 |
| Phone numbers included | 1 | 1 | 1 |
| Team members | 2 | 5 | 15 |
Every plan includes one phone number — extra numbers are billed separately on any tier — plus the calling needed to operate your AI receptionist. It does not include the full Virtual Phone or Website Callback allowances; those are separate products you can add to the same workspace.
Try LimeCall risk-free for 7 days. Cancel anytime (we’ll even remind you).
Not sure which plan fits? Book an expert consultation →
Core features on every AI plan
- 24/7 AI answering
- Knowledge base and FAQs
- Lead qualification
- Appointment booking
- Messages and call transfers
- Recording, transcript and summary
- Website AI voice widget
- CRM / contact updates
- Missed-call recovery
- Outbound calling
- International call forwarding
- Connect your own SIP trunk
- 40+ voices
- 30+ languages
- Appointment scheduler
Compare AI Receptionist plans in full
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Usage | |||
| AI talk minutes / mo | 400 | 1,500 | 4,000 |
| Transfer / phone minutes / mo | 400 | 1,200 | 4,000 |
| Concurrent AI calls | 2 | 5 | 10 |
| Included numbers | 1 | 1 | 1 |
| Team members | 2 | 5 | 15 |
| Assistant | |||
| Voices | 40+ | 40+ | 40+ |
| Languages | 30+ | 30+ | 30+ |
| Voice & tone controls | |||
| Creativity preset | |||
| Prevent interruption | |||
| Prompt templates | |||
| Test in browser before going live | |||
| Answering | |||
| 24/7 AI answering | |||
| Lead qualification | |||
| Call types and scenarios | |||
| Messages and call transfers | |||
| Transfers and escalation rules | |||
| Emergency escalation | |||
| Intelligent voicemail | |||
| Missed-call recovery | |||
| Knowledge | |||
| Knowledge base and FAQs | |||
| Company details from your website | |||
| Products and services | |||
| Caller memory — recognises returning callers | |||
| Channels | |||
| Phone calls | |||
| Text messages (SMS) | |||
| Website AI voice widget | |||
| Scheduling | |||
| Appointment booking | |||
| Calendar and booking sync | |||
| Telephony | |||
| International call forwarding | |||
| Connect your own SIP trunk | |||
| Outbound calling | Included | + Campaigns | + Power dialer |
| After the call | |||
| Recording, transcript and summary | |||
| Summary style and call tagging | |||
| Contact and CRM updates | |||
| Post-call SMS, email and WhatsApp actions | |||
| Lead scoring, CRM sync & analytics | — | ||
| Automation & API | |||
| Actions and webhooks | |||
| API action during or after a call | |||
| Trust & safety | |||
| Spam screening and blocking | |||
| Recording consent announcement | |||
| Your branding (white-label) | — | — | Add-on |
| Single sign-on (SSO) | — | — | Add-on |
| Auto-delete call recordings | — | — | Add-on |
| Add-ons | |||
| Extra phone numbers | Billed separately | Billed separately | Billed separately |
AI Receptionist questions
What happens if I run out of AI minutes?
Your AI keeps answering — it never stops mid-month. Extra minutes are 35¢, 28¢ or 20¢ depending on plan, or add 1,000 for $199.
How many callers can it handle at once?
Two at a time on Starter, five on Growth and ten on Scale. Callers beyond that are held or sent to voicemail rather than dropped.
Does taking a message use minutes?
Yes — you are billed for the time the AI spends speaking, whatever the outcome. A 40-second message is 40 seconds.
Turn high-intent website visitors into live sales calls.
Pay only for successful callbacks where your rep and lead connect.
| Website Callback | POPULAR Starter $24 /mo $288 billed yearly Try for free Buy now | POPULAR Growth $65 /mo $780 billed yearly Try for free Buy now | POPULAR Scale $165 /mo $1980 billed yearly Try for free Buy now |
|---|---|---|---|
| Successful callbacks / mo | Up to 50 | Up to 150 | Up to 500 |
| Business number included | 1 US or Canada | 1 US or Canada | 1 US or Canada |
| Websites running the widget | 1 | 3 | 10 |
| Team members | 2 | 5 | 15 |
| Extra callbacks | 60¢ each | 50¢ each | 40¢ each |
| Instant, scheduled & click-to-call | Included | Included | Included |
| SMS follow-up, recording & history | Included | Included | Included |
| Lead routing | Basic | Advanced | Advanced |
| Reporting | Basic | Full | Full |
| Integrations | Standard | Full | Full + API |
A successful callback is counted only when both the lead and a human team member connect for more than 10 seconds. Failed, unanswered and spam calls do not count. Want the AI to pick up the ones your team cannot? Add AI Receptionist to the same workspace — it is charged on AI talk minutes, not on callbacks.
Try LimeCall risk-free for 7 days. Cancel anytime (we’ll even remind you).
Not sure which plan fits? Book an expert consultation →
Included on every Callback plan
- Callback widget
- A US or Canada business number
- Scheduled callbacks
- Click-to-call
- Lead routing
- SMS follow-up
- Recording and call history
- Contact and lead capture
- Basic reporting
Need more callbacks? Prepaid packs always beat overage.
Compare Website Callback plans in full
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Limits | |||
| Successful callbacks / mo | Up to 50 | Up to 150 | Up to 500 |
| Extra successful callback | 60¢ | 50¢ | 40¢ |
| Leads captured | Unlimited | Unlimited | Unlimited |
| Business number included | 1 US or Canada | 1 US or Canada | 1 US or Canada |
| Websites running the widget | 1 | 3 | 10 |
| Team members | 2 | 5 | 15 |
| Lead capture | |||
| Callback widget | |||
| Click-to-call | |||
| Scheduled callbacks | |||
| Custom lead fields and forms | |||
| Lead scoring rules | |||
| Contact and lead capture | |||
| Widget customisation | |||
| Theme, colours and corners | |||
| Launcher, tooltip and position | |||
| Text customisation | |||
| Your logo and agent identity | |||
| Custom CSS | |||
| Separate mobile settings | |||
| Targeting & triggers | |||
| Page and URL targeting | |||
| Proactive invitations | |||
| Urgency and social proof | |||
| Calls | |||
| Call recording | |||
| Retrying failed callbacks | |||
| Call history | |||
| International calling | |||
| Routing | |||
| Lead routing | Basic | Advanced | Advanced |
| Departments | |||
| Business hours | |||
| Notifications | |||
| Email notifications | |||
| SMS follow-up | |||
| Integrations & API | |||
| Integrations | Standard | Full | Full + API |
| Webhooks | |||
| API access | — | — | |
| Domain allowlist | |||
| Anti-spam | |||
| Daily callback caps | |||
| Block VoIP and suspicious numbers | |||
| Reporting | |||
| Reporting | Basic | Full | Full |
| Add-ons | |||
| AI Receptionist (separate product) | Available | Available | Available |
| Extra phone numbers | Billed separately | Billed separately | Billed separately |
Website Callback questions
What if the lead hangs up after five seconds?
It is not counted. The clock has to pass ten seconds with both parties connected before anything is billed.
Do scheduled callbacks count the same way?
Yes. However the call was arranged, the same rule applies — a rep and a lead, connected, past ten seconds.
What if I go over my allowance?
Extra callbacks are 60¢, 50¢ or 40¢ depending on plan. Prepaid packs of 50 cost less than the overage rate on every tier.
What counts as a lead, and are leads limited?
Leads are unlimited on every plan. You are billed on connected callbacks, not on the number of people who fill in the widget — capturing a lead your team never calls back costs nothing.
How do I install the widget?
One script tag in your site’s HTML, which takes about five minutes. It runs on any platform that lets you paste a snippet, and you can style it, target it to specific pages and set your business hours from the dashboard without touching the code again.
Do I need a credit card to start?
No. The trial runs for seven days without a card, and we remind you before it ends rather than letting it roll over quietly.
What if someone spams my widget?
You can cap how many callbacks the widget will place in a day, and block VoIP and suspicious numbers outright. Anything that never connects a rep to a real person is not a successful callback, so it is not billed either.
Business numbers, calls and texts in one shared workspace.
Starter is one flat price. Team and Business are billed per user, so you pay for the seats you actually use.
| Virtual Phone | POPULAR Starter $7.50 /mo total $90 billed yearly Try for free Buy now | POPULAR Team $12 /user/mo $144 per user billed yearly Try for free Buy now | POPULAR Business $19 /user/mo $228 per user billed yearly Talk to sales |
|---|---|---|---|
| Users | 1 | 1 to 50 | 1 to 50 |
| Price per user | $9 · $7.50 annual | $15 · $12 annual | $23 · $19 annual |
| Each extra user | Move to Team | $15 | $23 |
| Business numbers included | 1 US, UK or Canada | 1 US, UK or Canada | 1 US, UK or Canada |
| Inbound calls | Unlimited | Unlimited | Unlimited |
| Outbound calling | US & UK | US & UK | US & UK |
| SMS inbox | Two-way | Shared | Shared |
| Auto attendant & call distribution | — | Included | Included |
| Team analytics & reporting | — | Included | Included |
| CRM and 25+ integrations | — | Included | Included |
| SSO, 2FA & audit logs | — | — | Included |
| API, webhooks & custom integrations | — | — | Included |
| Priority support & dedicated CSM | — | — | Included |
| One-time AI trial minutes | 20 | 50 | 100 |
Starter is one user at a flat price. Team and Business are priced per user: you buy the seats you need and add more at the same rate, so the bill follows headcount instead of a bundle you grow out of. Inbound calling is unlimited and outbound to the US and UK is covered by the fair-usage policy. Extra local numbers start at $3/month.
Live availability · Activated in about 60 seconds
Included on every Virtual Phone plan
- A professional business number
- Unlimited inbound calling
- Outbound calling to the US and UK
- Two-way SMS inbox
- Voicemail and voicemail transcripts
- Call recording
- Call forwarding, business hours and auto replies
- Web and mobile apps
Compare Virtual Phone plans in full
| Feature | Starter | Team | Business |
|---|---|---|---|
| Price per month | $9 flat | $15/user | $23/user |
| Billed annually | $90/yr | $144/user/yr | $228/user/yr |
| Users | 1 | 1 to 50 | 1 to 50 |
| Business numbers included | 1 | 1 | 1 |
| Included number markets | US, UK or Canada | US, UK or Canada | US, UK or Canada |
| Unlimited inbound calls | |||
| Outbound calling to the US and UK | |||
| Voicemail and transcripts | |||
| Call recording | |||
| Call forwarding and business hours | |||
| Two-way SMS inbox | |||
| Auto attendant | — | ||
| Call distribution | — | ||
| Shared calling and SMS inbox | — | ||
| Bulk SMS | — | ||
| Shared customer context | — | ||
| Team analytics and reporting | — | ||
| CRM and 25+ integrations | — | ||
| Business caller ID | — | — | |
| Single sign-on (SSO) | — | — | |
| Two-factor authentication and audit logs | — | — | |
| API and webhooks | — | — | |
| Custom integrations | — | — | |
| Dedicated customer success | — | — | |
| Priority support | — | — | |
| One-time AI trial minutes | 20 | 50 | 100 |
Virtual Phone questions
Is it billed per user?
On Team and Business, yes — $15 and $23 per user a month, or $12 and $19 when billed annually. You choose the number of seats at checkout and that is what you are charged for, so three people on Team is $45 a month. Starter is different: one flat $9 a month for a single user. You can add or remove seats as the team changes.
What if my team grows?
Add seats at the same rate — there is no jump to a bigger bundle. Self-serve checkout goes up to 50 users; past that, talk to us.
Can I keep my existing business number?
Yes, numbers can be ported in. Until the port completes your new number works alongside it, so nothing goes unanswered.
How many numbers do I get?
One included number on every plan — Personal, Team and Business. Extra local numbers start at $3 a month on any plan.
Which countries can I get a number in?
Included numbers are US, UK or Canada. Team and Business can add numbers across 16 countries; some require local documentation before activation.
Questions about buying more than one
Do I have to switch products to add another?
No — adding is never a trade. A Virtual Phone customer who wants AI keeps their phone plan and adds AI capacity beside it, on the same workspace and the same invoice.
Am I charged twice if one customer touches two products?
No. One interaction touches one meter. The AI handling a conversation is AI minutes; a human callback connecting is one callback; your team dialling out is phone usage. Never all three for the same customer.
What is in the 7-day free trial?
Your AI receptionist answering real calls, a real phone number, the website widget, transcripts and summaries, and calendar and CRM integrations. No credit card.
Can I cancel, and is there a guarantee?
Cancel anytime from your dashboard; your plan runs to the end of the period. A refund is available within 14 days of purchase, provided you have used under 30 minutes and no phone number has been assigned to your account. Numbers outside the US are non-refundable.
Custom volume, security & support
High volume, several products at once, or security and residency requirements — sized to your traffic, on one contract.