Programmable Callbacks

Programmable Call‐Backs are a Good Call

Offer call-backs anywhere: On your website, internally, or with any of your existing technologies.

Watch real-time call-back data on your call center’s central display board.

Our fully featured API allows users to:

1. Get updates on call-backs in real-time
2. Start and cancel real-time call-backs anywhere
3. Start and stop scheduled conversations
4. Integrate rich analytics from the LimeCall Portal
5. Pull historical stats and integrate into your own reporting

Customer experience-focused:

1 . See the bigger picture of your call center in real-time
2. Equip your customers with the power to schedule or cancel call-backs anytime, anywhere
3. Empower your customers with an alternative to waiting on hold, at any stage of their journey
4. Make your customer service channels more modern and powerful

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