See our other products LimePhone - Virtual Phone System
Send customers custom SMS notifications at any point in the call‑back process.
Send a message to customers confirming their call‑back request
Let customers know they are still in the queue and can expect a call‑back from the next available agent.
Thank customers for opting for a call‑back once their case has been resolved
1. For callers on mobile devices, LimeCall offers optional SMS capabilities that improve the call‑back experience.
2. Interactive SMS functionality allows callers who are waiting in a “virtual queue” to stay informed about their progress.
3. SMS alerts can be added to any new or existing LimeCall deployment, without installing any hardware or software.