The AI Secretary That
Never Misses a Call
Your AI secretary answers and screens every call, schedules and reschedules meetings, takes messages, and handles the routine questions — then connects the callers who matter to you in about 28 seconds. So you never miss a call and never drown in admin.
4.6 on G2 · 1,000+ businesses · Connects callers in ~28 seconds
- 24/7
- Always-on call coverage
- 28s
- To connect an important caller
- 3×
- More conversions than forms
- 5 min
- To set up — no engineering
How Your AI Secretary Works
From incoming call to booked meeting or connected caller — automatic, instant, and always on.
Answers & Greets
Every call is picked up immediately with a natural, professional greeting in your business's name. No rings, no menus.
Screens the Caller
It finds out who is calling and why, filters spam and cold pitches, and decides whether to handle, book, or transfer.
Handles or Schedules
Answers routine questions, books or reschedules the meeting, or takes a detailed message — all in one conversation.
Connects You in ~28s
When the caller matters, you're warm-transferred with full context. Everything is logged to your calendar and CRM.
Everything Your AI Secretary Does for You
One always-on assistant that covers the front desk, the phones, and the calendar — so you can focus on the work only you can do.
Answers Every Call
Your AI secretary picks up on the first ring — nights, weekends, and lunch breaks included. No voicemail, no hold music, no missed callers.
Screens Before It Rings You
The AI captures who is calling and why, filters out spam and cold pitches, and only puts the calls that matter through to you.
Schedules & Reschedules
Callers book, move, or cancel appointments in a natural conversation — the slot lands straight in your calendar with no back-and-forth.
Takes Accurate Messages
When you are heads-down, the AI takes a detailed message, transcribes it, and delivers it to your inbox, SMS, or CRM in seconds.
Answers Routine Questions
Hours, location, pricing, services, directions — your AI secretary handles the repetitive questions so you never have to.
Routes to the Right Person
Sales, support, billing, or you directly — calls go where they belong based on what the caller actually needs, not a keypad menu.
Warm-Transfers in ~28 Seconds
When a caller is important, the AI connects them to you fast — with full context, so you never open with "sorry, who is this?"
Logs Everything to Your CRM
Every call, message, and booking syncs automatically to HubSpot, Salesforce, Pipedrive, Zoho, and 1,000+ tools via Zapier.
Answer & Screen Every Call
A good secretary doesn't just pick up — they protect your time. Your AI secretary greets every caller, works out who they are and what they need, and quietly filters out the spam, robocalls, and cold pitches before they ever reach you.
- Captures caller name, company, and reason for calling
- Blocks spam and time-wasters from interrupting you
- Recognises priority callers and existing clients
- Passes full context on before it connects you
On the call
Schedule & Reschedule in Conversation
No forms, no phone tag, no double-bookings. Callers book, move, or cancel appointments by simply talking — and the change lands straight in your calendar. Your AI secretary knows your availability and offers the right slots automatically.
- Books, reschedules, and cancels in one natural call
- Writes directly to your connected calendar
- Sends SMS confirmations and reminders
- Never offers a slot you're not free for
Message-Taking You Can Actually Read
When you're with a client or off the clock, your AI secretary takes a clear, detailed message — not a garbled voicemail. Each one is transcribed, summarised, and delivered to your inbox, SMS, or CRM within seconds, so you can act on it without replaying anything.
- Accurate transcripts with the key details pulled out
- Delivered by email, SMS, or straight to your CRM
- Callback offered and scheduled automatically
- Nothing lost, nothing forgotten, nothing to replay
Maria Alvarez · Priority
Received 8:14pm · Callback offered for tomorrow 10am
Existing client, asking to move Thursday's review to next week and add a second attendee. Wants a call back to confirm the new time.
Handles the Questions You Answer a Hundred Times
Feed your AI secretary the facts about your business once, and it answers the routine questions perfectly every time — freeing you and your team from the repetition.
Routes Every Caller to the Right Place
No "press 1 for sales." Your AI secretary understands what each caller needs and sends them to the right person, team, or you directly — warm-transferring the important ones in about 28 seconds with full context.
Priority Callers to You
Existing clients and hot leads are connected to you directly in ~28 seconds — with the context already gathered.
The Right Team, First Time
Sales, support, or billing enquiries are routed to the correct team by intent, not by a keypad menu the caller has to guess.
Overflow Never Waits
When everyone is busy, the AI books the meeting or takes a message instead of leaving the caller on hold or in voicemail.
Covers Nights, Weekends & Lunch Breaks
Most callers won't leave a voicemail — they'll call the next name on the list. Your AI secretary works 24/7/365 at the same flat rate, so the after-hours enquiry, the weekend emergency, and the call that comes in while you're with a client all get answered.
Answered every hour of every day — no sick days, no holidays, no shift gaps.
More conversions than forms — because a real conversation beats a "we'll get back to you."
To connect an important caller to you, day or night — with context in hand.
Built for Professionals & Small Teams
If a missed call means a missed client, an AI secretary earns its keep on the first booking it saves.
Law Firms
New-client intake and case-type screening after hours, with urgent matters routed straight to the on-call solicitor.
Clinics & Practices
Books and reschedules appointments, answers hours and location questions, and takes messages while your front desk is with patients.
Agencies & Studios
Screens prospects, qualifies project fit, and books discovery calls so your team only speaks with serious enquiries.
Consultants & Solo Pros
A full-time secretary without the salary — answers, screens, and schedules so you can stay billable and never miss a lead.
AI Secretary vs the Alternatives
How an always-on AI secretary compares to voicemail, a part-time hire, and an old-fashioned IVR menu.
| Capability | LimeCall AI Secretary | Voicemail | Part-Time Receptionist | IVR Menu |
|---|---|---|---|---|
| Answers every call | Instantly, 24/7 | No — records only | Business hours only | Instantly, but rigid |
| Screens callers | Yes | No | Yes | No |
| Books appointments | Yes, in conversation | No | Yes | No |
| Takes messages | Transcribed + summarised | Raw audio | Handwritten notes | No |
| Connects priority callers | ~28 seconds | Callback later | When available | Menu transfer |
| CRM & calendar sync | Automatic | Manual | Manual | None |
| Cost | From $59/mo flat | Included but loses leads | Salary + benefits | Setup + maintenance |
A Full-Time Secretary Without the Salary
Plans start at $59/mo — a fraction of a receptionist's wage — and every plan includes unlimited free in-browser calls. Try it with a 30-day money-back guarantee and go live in about 5 minutes.
Starter
For solo pros getting started
Growth
Most popular for small teams
Scale
For busy multi-line offices
Enterprise
For advanced routing & volume
AI Secretary — Frequently Asked Questions
What is an AI secretary? ▾
An AI secretary is a virtual assistant that answers your business calls, screens them, schedules and reschedules appointments, takes messages, and handles routine questions using natural conversation — then connects the important callers to you. LimeCall's AI secretary works 24/7, warm-transfers priority calls in about 28 seconds, and logs every interaction to your calendar and CRM automatically.
How is an AI secretary different from voicemail or an IVR menu? ▾
Voicemail records a message and hopes you call back — most callers won't leave one and will phone a competitor instead. An IVR forces people through rigid "press 1 for sales" menus. An AI secretary holds a real conversation: it understands why someone is calling, answers their question, books the meeting, screens out spam, and routes the call — all without a keypad or a callback delay.
Can an AI secretary book and reschedule appointments? ▾
Yes. Callers can book, move, or cancel appointments in a natural conversation and the change is written straight to your connected calendar — no manual entry, no double-booking. LimeCall syncs with your CRM and scheduling tools so your diary stays accurate whether the call comes in at 2pm or 2am.
Will important callers still reach me directly? ▾
Always. You decide which callers are priority — existing clients, hot leads, specific case types — and the AI secretary warm-transfers them to you in about 28 seconds with full context on who they are and why they're calling. Everyone else gets their question answered, a booking made, or a message taken, so nothing important slips through and nothing routine interrupts you.
Does the AI secretary work after hours and on weekends? ▾
Yes — it runs 24/7/365 at the same flat rate, with no overtime or holiday surcharges. Evenings and weekends are when a large share of purchase-intent and emergency calls come in, and those are exactly the calls a traditional office misses. Your AI secretary answers, screens, schedules, or takes a message every time, so you wake up to warm leads instead of an empty voicemail box.
Can I keep my existing phone number and tools? ▾
Yes. Forward your existing line to LimeCall or add the website callback widget — no phone-system changes required. The AI secretary connects to HubSpot, Salesforce, Pipedrive, Zoho, your calendar, and 1,000+ tools via Zapier, so calls, messages, and bookings flow into the systems you already use.
How much does an AI secretary cost and how long does setup take? ▾
LimeCall plans start at $59/mo (Starter), with Growth at $149/mo, Scale at $399/mo, and custom Enterprise pricing — far less than a full-time receptionist salary, and every plan includes unlimited free in-browser calls. Setup takes about 5 minutes: configure your greeting, screening rules, and routing in the dashboard, then go live. There's a 30-day money-back guarantee, so you can try it risk-free.
What happens if the AI secretary can't handle a call? ▾
If a request falls outside its scope, the AI secretary escalates to you or the right team member. If no one is available, it takes a detailed message, offers to schedule a callback, and confirms by SMS — then logs the call so you have full context when you follow up. You never lose the caller, and nothing gets forgotten.
Hire Your AI Secretary in 5 Minutes
Answer every call, screen out the noise, fill your calendar, and never miss the lead that matters — from $59/mo.
30-day money-back guarantee · Unlimited free in-browser calls · Cancel anytime