The AI chatbot for your website
Answer every visitor while they're still on your site.
LimeCall's AI website chatbot answers visitors' questions 24/7 from your own website and FAQs, books appointments, and updates your CRM. It is included in every LimeCall AI plan, alongside the AI receptionist for your phone.
- Free trial
- Included in every AI plan
- 30+ languages
- or book a demo →
LimeCall: rated 4.6/5 on G2 · trusted by 1,000+ businesses
The basics
What is an AI chatbot for a website?
A chat window on your site that an AI answers. It reads your content, understands questions in plain language and acts on them. A FAQ page waits to be found, a scripted bot breaks off-script, and live chat needs someone online.
| Capability | AI chatbot | FAQ page | Rule-based bot | Live chat |
|---|---|---|---|---|
| Understands questions in plain language | Yes | — No | — No | Yes |
| Answers at 2am on a Sunday | Yes | If they find it | Yes | — No |
| Answers from your own content | Yes | Yes | Only scripted paths | Yes |
| Books appointments itself | Yes | — No | — No | Someone books by hand |
| Captures the lead | Yes | — No | With a form | Yes |
| Works with nobody on shift | Yes | Yes | Yes | — No |
Capabilities & benefits
Answers questions, takes action, knows your business
Answers 24/7
Routine questions about prices, hours, services and policies get a straight answer at any hour, so your team stops typing the same replies.
Takes action, not just notes
It books appointments, sends follow-up emails and texts, triggers webhooks and updates your CRM while the visitor is still on the page.
Learns from your website
Point it at your site and it picks up your company details, products and services. Add FAQs for anything the site does not say.
Hands over to your team
When it should not answer, it takes the visitor's details and alerts your team by email, Slack or in your CRM.
30+ languages
Visitors write in their own language and get the answer in it.
Captures every lead
Name, email, phone and what they asked, saved as a contact before they leave the page.
Summarised and tagged
Every conversation is written up in a few lines, so nobody reads transcripts.
Test before it goes live
Try it in the browser, adjust the tone and answers, then switch it on.
Same AI on your phone
What it knows on the website, it knows on calls, WhatsApp, SMS and email too.
One AI, every channel
The same AI answers your website, phone and WhatsApp
Teach it your business once. It answers website visitors in chat, callers on the phone and customers on WhatsApp, SMS and email, with the same knowledge and the same rules.
- No separate chatbot subscription: it comes with the AI plan
- Every conversation lands in one place, summarised
- Change an answer once and every channel uses it
Use cases
The questions it answers for you
Every business has the same few questions on repeat. These are the ones the chatbot takes off your team's plate.
Local services→
Do you cover my area, and how soon can you come?
Answered from your website
Clinics & dentists→
Do you take new patients? What does a check-up cost?
Answered from your website
Online shops→
Does this come in a larger size? When will it arrive?
Answered from your website
Real estate→
Can I book a viewing for Saturday?
Answered from your website
SaaS & software→
Does it integrate with HubSpot? Can I see a demo?
Answered from your website
Education→
When does the next intake start?
Answered from your website
Setup
Three steps to a chatbot on your site
Connect your content, decide what the AI may do, and add the widget.
01 Connect your website ▾
Enter your website address. The AI reads your company details, products and services from it.
02 Add knowledge and actions ▾
Add FAQs, connect your calendar and CRM, and choose what it may do: book, email, text or call a webhook.
03 Add the widget ▾
Paste one snippet into your site, or hand it to whoever runs your website. Test it in the browser, then go live.
Integrations
Connects to your calendar and CRM
Bookings land in your calendar, leads in your CRM, alerts where your team already works.
- Google Calendar
- Outlook
- Calendly
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- Slack
- Microsoft Teams
- Zapier
Works on
Any site you can paste a snippet into
One line of code, no plugin to maintain. Some builders only allow custom code on paid plans.
- WordPress
- Shopify
- Webflow
- Wix
- Squarespace
- Custom sites
Pricing
Included in every AI plan
No separate chatbot fee. Chat-only tools typically start at $19 to $49 a month for the website alone. LimeCall's AI plans include the website chatbot and an AI receptionist for your phone and WhatsApp.
Starter
Billed monthly $564 billed yearly
Start your free trial- AI website chatbot
- AI receptionist for your phone, 400 AI talk minutes / mo
- WhatsApp, SMS and email channels
- 2 team members
- Booking, actions & webhooks, CRM updates
Growth
Billed monthly $1,428 billed yearly
Start your free trial- AI website chatbot
- AI receptionist for your phone, 1,500 AI talk minutes / mo
- WhatsApp, SMS and email channels
- 5 team members
- Booking, actions & webhooks, CRM updates
Scale
Billed monthly $3,828 billed yearly
Start your free trial- AI website chatbot
- AI receptionist for your phone, 4,000 AI talk minutes / mo
- WhatsApp, SMS and email channels
- 15 team members
- Booking, actions & webhooks, CRM updates
20 AI minutes or 7 days, whichever comes first. Compare plans in full →
FAQ
AI website chatbot questions
What is an AI chatbot for a website? ▾
It is a chat window on your website that an AI answers. Visitors type a question in their own words and get a reply drawn from your own content, and the AI can book appointments, send follow-ups and update your CRM without anyone on your team stepping in.
How is it different from a rule-based chatbot or live chat? ▾
A rule-based chatbot follows buttons and scripted paths, so anything off-script ends in "I didn't understand". Live chat understands everything but needs a person online. An AI chatbot understands plain language like live chat and is available around the clock like a rule-based bot.
What does the AI learn from? ▾
Your website, for company details, products and services, plus any FAQs and knowledge you add in the dashboard. It answers from that, so you control what it says.
How much does the AI website chatbot cost? ▾
It is included in every LimeCall AI plan, alongside the AI receptionist for your phone. Plans start at $59 a month, or $47 a month billed annually. There is no separate chatbot fee.
How do I add an AI chatbot to my website? ▾
Enter your website address so the AI can learn your company details, add any FAQs and choose what it may do, then paste one snippet into your site. Test it in the browser first, then switch it on.
Does it work with WordPress, Shopify, Wix and other site builders? ▾
It works on any site where you can add a code snippet, which includes WordPress, Shopify, Webflow and most site builders. Some builders, such as Wix and Squarespace, only allow custom code on paid plans.
Do I need a developer? ▾
No. Setup happens in the LimeCall dashboard, and adding the widget is a copy and paste. If someone else manages your website, you can send them the snippet.
What is the difference between an AI chatbot and an AI agent? ▾
A chatbot answers questions; an AI agent also does things. LimeCall's website chatbot works as an agent: besides answering, it books appointments, sends follow-up emails and texts, triggers webhooks and updates your CRM.
Can it book appointments? ▾
Yes. Connect your calendar and it offers real free slots and books the one the visitor picks.
Which languages does it support? ▾
More than 30. It replies in the language the visitor writes in.
Can visitors reach the same AI on WhatsApp or by phone? ▾
Yes. The AI plans cover your website, phone calls, WhatsApp, SMS and email, all answered by the same AI with the same knowledge.
Is it GDPR-compliant? ▾
LimeCall supports the EU and UK GDPR. Our GDPR page explains how data is handled and how visitors can exercise their rights.
Is this the same as LimeCall's Website Callback? ▾
No. The AI website chatbot answers visitors itself. Website Callback connects a visitor to a person on your team by phone in about 28 seconds. Many businesses use both: the chatbot handles questions, and callbacks handle visitors ready to talk to sales.
Can I try it for free? ▾
Yes. 20 AI minutes or 7 days, whichever comes first. The trial starts when you activate the AI, not when you sign up.
Your website, answering for itself.
Connect your site, choose what the AI may do, paste the widget.
Get your AI chatbot →20 AI minutes or 7 days, whichever comes first.