AI chatbot for WhatsApp Business
Answer every WhatsApp, even when your team is busy.
LimeCall's AI chatbot for WhatsApp Business replies to your customers in seconds, 24/7. It answers from your own prices and policies, books appointments into your calendar, and passes the chat to a person the moment it should.
- 7-day free trial
- From $49 a month
- Cancel anytime
What it does
A teammate who never leaves a chat on read
It handles the questions your team answers twenty times a day, so they can spend their time on the ones that need them.
Replies in seconds, day or night
Customers get an answer while they still have their phone in hand, not tomorrow morning after they have booked with someone else.
Books straight into your calendar
It offers times you are actually free, confirms the slot and sends the details. No back-and-forth, no double bookings.
Answers from your information
Your prices, hours, services and policies. It replies from what you give it, and hands the chat to your team when it does not know.
Hands over to a person
When a customer asks for someone, or a chat goes beyond what you allowed, your team takes over with the whole conversation in front of them.
Speaks their language
Customers write in any of 30+ languages and get the reply in the same one. No separate setup per language.
Books, moves, cancels
Works against your real calendar, so it never offers a slot that is already taken.
Summarised and tagged
Every chat is written up in a few lines and tagged, so nobody has to scroll back through it.
Updates your CRM
Names, numbers and outcomes land in your CRM without anyone copying them across.
No shifts, no queue
The message at 2am gets the same careful answer as the one at 2pm.
WhatsApp Business app vs AI chatbot
Isn't the WhatsApp Business app enough?
The free app can greet people and send saved replies. It cannot read a question and answer it. That takes an AI chatbot on the WhatsApp Business Platform.
| Situation | WhatsApp Business app | LimeCall AI chatbot |
|---|---|---|
| A customer asks a new question | Greeting message or a saved quick reply | Answers what they actually asked |
| Messages after hours | An away message | Full answers, 24/7 |
| Booking an appointment | Someone books it by hand | Books into Google Calendar, Outlook or Calendly |
| Several people on one number | A few linked devices | Your whole team, with handover |
| Languages | Whatever you type | 30+, matched to the customer |
| After the chat | Scroll back to find it | Summarised, tagged and synced to your CRM |
After hours
You close at six. Your WhatsApp doesn't.
A message that waits until morning often goes to whoever replied first. Here is what one night looks like with the AI answering.
- 1 21:14
“Do you have anything tomorrow morning?”
Booked for 09:30
- 2 23:40
“What's your returns policy on sale items?”
Answered from your policy
- 3 06:55
“My order arrived damaged, can someone call me?”
Handed to your team
09:00 · Your morning summary
3 chats overnight. 1 booking made, 1 question answered, 1 customer waiting for a call back, with the full chat attached.
How it works
Three steps to switched on
01 Connect your WhatsApp Business number ▾
Link the number from your LimeCall dashboard. We walk you through Meta's verification one screen at a time.
02 Teach it your business ▾
Point it at your website, then add your services, prices, hours and policies. Connect your calendar if you want it to book.
03 Test it, then switch it on ▾
Message it yourself, adjust the tone and decide when it should hand over. Then turn it on and let it answer.
Integrations
Works with the tools you already use
Bookings go into your calendar, contacts into your CRM, and handovers to wherever your team already works.
- Google Calendar
- Outlook
- Calendly
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- Slack
- Microsoft Teams
- Zapier
Who it's for
Built for businesses customers message
If customers WhatsApp you to ask, book or check on something, the chatbot can take the first reply.
Clinics & dentists
“Can I move my appointment to Friday?”
Real estate
“Is the flat on Elm Street still available?”
Online shops
“Where is my order?”
Garages & dealers
“When can you fit me in for a service?”
Trades & construction
“Can someone quote for a new roof?”
Schools & courses
“When does the next course start?”
Travel
“Can I add a bag to my booking?”
Local services
“Are you open on Sunday?”
Pricing
Priced by conversation
A conversation is one customer's chat within 24 hours, however many messages it takes. Solo and Team start with a 7-day free trial.
Solo
For up to 100 conversations a month
Billed monthly $468 billed yearly
Start your free trialIncluded
- 100 conversations / month
- 1 WhatsApp number each extra number $15/mo
- Unlimited chatbots
- 1 user
Features
- Human handover
- Appointment booking
Team
For up to 500 conversations a month
Billed monthly $1,428 billed yearly
Start your free trialIncluded
- 500 conversations / month
- 3 WhatsApp numbers each extra number $15/mo
- Unlimited chatbots
- Unlimited users
Features
- ← Everything in Solo
- Guided onboarding
Scale
For 1,000+ conversations a month
Billed monthly $3,828 billed yearly
Talk to salesIncluded
- 1,000+ conversations / month
- As many WhatsApp numbers as you need
- Unlimited chatbots
- Unlimited users
Features
- ← Everything in Team
- Volume pricing
- Custom SLA
Want your phone answered too? WhatsApp is also a channel on every AI Receptionist plan.
FAQ
Questions people ask first
What is an AI WhatsApp chatbot? ▾
It is an assistant that replies to the messages customers send your WhatsApp Business number. Instead of a menu of buttons, it reads what the customer actually wrote, answers from the information you gave it, books appointments and passes the chat to a person when it should.
I already use the WhatsApp Business app. Isn't that enough? ▾
The free WhatsApp Business app can send a greeting, an away message and saved quick replies, but it cannot read a question and answer it. An AI chatbot runs on the WhatsApp Business Platform and replies to whatever the customer actually asked, books appointments and hands the chat to your team when it should.
Do I need a new WhatsApp number? ▾
Not necessarily. In most cases you can connect the number your customers already message, or use a new LimeCall number. A number can only be connected to one WhatsApp Business Platform account at a time, so if another provider runs it today it is moved over when you connect.
Is it allowed to use an AI chatbot on WhatsApp? ▾
Yes, for your own business. Since 15 January 2026, Meta's WhatsApp Business terms ban general-purpose AI assistants, the consumer chatbots that answer anything, from the platform. AI that serves your own customers, answering questions about your business, booking appointments and handling support, is still permitted. LimeCall's chatbot answers only from the information you give it about your business.
How much does a WhatsApp AI chatbot cost? ▾
With LimeCall, Solo is $49 a month for 100 conversations, Team is $149 a month for 500, and Scale starts at $399 a month for 1,000 or more. Paying annually saves 20%, and Solo and Team start with a 7-day free trial.
What counts as a conversation? ▾
One customer chatting with your number within a 24-hour window, however many messages it takes. If the same customer writes again the next day, that is a new conversation.
Can my team take over a chat? ▾
Yes. The AI hands over when a customer asks for a person, or when a chat reaches something you told it not to handle. Your team sees the whole conversation, so the customer never has to repeat themselves.
Can the AI answer every customer question? ▾
It answers anything covered by the information you add, and you decide what it should never handle on its own, such as refunds or complaints. When a question falls outside that, it hands the chat to your team instead of making something up.
Which languages does it speak? ▾
More than 30. It replies in whatever language the customer writes in.
How do I set up an AI chatbot on WhatsApp? ▾
Three steps: connect your WhatsApp Business number to LimeCall and verify it with Meta, add your services, prices, hours and policies (and your calendar, if it should book), then send it a test message and switch it on.
Can I try it before I pay? ▾
Yes. Solo and Team start with a 7-day free trial, and you can cancel at any time.
Tonight's WhatsApps, answered.
Connect your number, teach it your business, switch it on. Your team gets its evenings back.
Start your free trial →7-day free trial · Cancel anytime