Novocall Is Offline. Here’s Where to Move.
As of 8 August 2026, Novocall’s domains return no DNS record — the service is not reachable. If your callback widget went quiet, this is almost certainly why. Here is what to do about it, including the part most guides skip: getting your data out.
What we checked, and what we are not claiming
On 8 August 2026 we resolved novocall.co, www.novocall.co and novocall.com. All three returned no DNS record — not a parked page or an error page, no record at all. A live product always resolves.
We are not claiming to know why, and we have no inside knowledge of the company’s situation. Software directories such as Capterra and GetApp still show Novocall with current-looking pricing, but those listings are not maintained and are not evidence a service is running. If you have newer information than we do, trust it over this page.
Three Things to Do Now
In this order. The data step is the one that becomes impossible if you leave it.
Pull your data out first
If you still have a Novocall export, dashboard access or CRM sync history, get your contacts and call logs out now. With the domain offline, anything only stored there may not be retrievable — check your CRM, which likely holds the same leads.
Remove the dead script
The Novocall widget snippet on your site is now requesting a host that does not resolve. Strip it out — a failing third-party script is a real page-speed and console-error cost on every page load.
Drop LimeCall in
Paste the LimeCall snippet where the old one sat. Works on WordPress, Webflow, Shopify and custom sites. Reconnect your CRM, set your routing rules, and you are taking calls again in about ten minutes.
What You Had, and What Replaces It
Everything Novocall did on your site, plus the parts it never covered.
The callback widget
A visitor asks for a call and LimeCall dials your rep and the lead together in about 28 seconds. Same job Novocall’s popup did, on your existing site.
Scheduled callbacks
Leads pick a time that suits them and the call is placed automatically — no back-and-forth email.
Lead routing
Round-robin, by team, by availability or by custom rules, so the right rep takes the call.
CRM sync
HubSpot, Salesforce, Pipedrive and Zoho natively, plus 1,000+ tools via Zapier and webhooks.
Two-way SMS
Follow up by text from your own business number when a call does not connect.
The bit Novocall never had
An AI receptionist answering 24/7, and post-call actions that draft your follow-up email, contact, calendar event and CRM update.
What It Costs
Flat monthly plans with a bundle of minutes included. Calls taken in the browser on your own site are unlimited and free on every tier.
Starter
$59/mo
200 AI + 400 phone minutes · 2 seats
Growth
$149/mo
700 AI + 1,200 phone minutes · 5 seats
Scale
$399/mo
2,000 AI + 4,000 phone minutes · 15 seats
Enterprise
Custom
Custom volume, security and support
Frequently Asked Questions
Has Novocall shut down? ▾
We cannot speak for the company, but as of 8 August 2026 the domains novocall.co, www.novocall.co and novocall.com return no DNS record at all — not a holding page, not an error page, no record. A live SaaS product always resolves. Several software directories still list Novocall with 2026 pricing, but those listings are not maintained and do not reflect whether a service is reachable. If your widget stopped working, that is the most likely explanation.
My Novocall widget stopped working. What should I do first? ▾
Remove the script tag from your site before anything else. A widget script pointing at a host that no longer resolves fails on every page load, adds console errors, and can delay rendering depending on how it was embedded. After that, check your CRM — if Novocall was syncing leads, your contacts and call history are probably still there, which is usually the fastest way to recover data you can no longer export from the source.
Can I get my Novocall data back? ▾
If the dashboard is unreachable, data held only inside Novocall may not be recoverable and we would not want to promise otherwise. The practical route is your CRM: if you had a HubSpot, Salesforce, Pipedrive or Zoho integration running, the contacts and call activity it pushed across are still in your CRM and can be exported normally. Email notifications from the widget are another common place the same lead details survive.
What does LimeCall cost compared to what Novocall charged? ▾
LimeCall plans start at $59/mo (Starter), $149/mo (Growth) and $399/mo (Scale), with custom Enterprise pricing. Each plan includes a monthly bundle of AI and phone minutes, extra minutes are charged in cents, and calls taken in the browser on your own website are unlimited and free on every tier. We are deliberately not printing a comparison against Novocall’s old prices — the service is not purchasable, so the comparison would be meaningless.
How long does it take to replace the widget? ▾
About ten minutes for the widget itself, and no developer is needed. You sign up, copy the snippet into the same place the old one sat, reconnect your CRM with a one-click OAuth link and set your routing rules. Free for 14 days with no credit card, so you can confirm callbacks are landing before you commit to anything.
Get Your Callbacks Working Again Today
About ten minutes to swap the widget. Free for 14 days, no credit card, no sales call.