Callback Software for
University Enrolment
Prospective students research 5–8 institutions before deciding. LimeCall connects your admissions team with enquiring students in 28 seconds — before they enrol somewhere else.
GDPR Compliant · Trusted by universities worldwide · 7-day free trial
Sam Ortiz
Course page · Part-time MBA
What happened next
- 28s
- Student connected to admissions advisor
- 60%
- Reduction in enquiry drop-off
- 24/7
- Enquiries captured, evenings and weekends included
- Worldwide
- Countries with local numbers
64% of Student Enquiries Get No Response Within an Hour
A prospective student fills out an enquiry form. They've also filled it in at 4 other institutions. The first admissions team to call wins the enrolment. Every hour you wait, your conversion rate drops by half. The average email follow-up takes 24 hours. LimeCall takes 28 seconds.
How LimeCall Works for Admissions
Student Visits Course Page
LimeCall widget appears: "Speak to an admissions advisor in 28 seconds." Student clicks.
Routed to Right Department
LimeCall routes to undergraduate, postgraduate, or international admissions automatically.
Advisor Converts on the Call
Student gets personalised guidance; enrolment process initiated during the call.
Built for Education Providers
Course-Based Routing
Route enquiries to the right faculty, department, or advisor automatically.
International Student Support
Local virtual numbers in many countries — students call at local rates.
Open Day Booking
Callback triggers invite students to book open days and campus visits.
After-Hours Capture
Students research at night; callbacks queued for 9am the next morning.
GDPR Compliant
All student data handled securely with full compliance and audit trails.
Enrolment Attribution
Track which campaigns (ads, events, email) actually generate enrolments.
Admissions Use Cases
Undergraduate Enquiries
Course page visitor → admissions advisor in 28s → application started on the call.
International Applications
Overseas student → international admissions team with local number and language support.
Postgraduate Conversion
Professional considering an MBA → instant callback from postgrad advisor.
Open Day Follow-Up
Automated callbacks to all open day attendees within 24 hours of the event.
How it plays out
For example, a prospective student comparing courses at 9pm asks for a call. LimeCall connects them to the admissions adviser on duty, or books a callback for the morning, so their questions about entry requirements are answered while they are still deciding.
LimeCall vs. Traditional Admissions Follow-Up
| Metric | LimeCall | Email Follow-Up | Contact Form | Phone Only |
|---|---|---|---|---|
| Response time | 28 seconds | 24 hours avg | 1–48 hours | Rep availability |
| Enrolment conversion | Higher (instant reply) | Baseline | Low | Standard |
| International reach | Numbers in many countries | Global | Global | Expensive |
| After-hours capture | Queue + AM callback | Received | Form stored | Missed |
| GDPR compliant | Full compliance | Yes | Config needed | Manual |
Frequently Asked Questions
How does LimeCall help universities increase student enrolments? ▾
LimeCall places a callback widget on your course and programme pages. When a prospective student clicks it, they're connected to an admissions advisor within 28 seconds — while their interest is highest. This dramatically reduces drop-off compared to email follow-up, which averages a 24-hour response time.
Can LimeCall handle enquiries for multiple departments or faculties? ▾
Yes. LimeCall's intelligent routing directs enquiries to the correct faculty, department, or admissions advisor based on which course page triggered the callback. You can create separate routing rules for undergraduate, postgraduate, international, and distance learning enquiries.
Is LimeCall GDPR compliant for handling student data? ▾
Yes. LimeCall is fully GDPR compliant. All call data is encrypted in transit and at rest. You control data retention periods, and full audit logs are available. We sign data processing agreements (DPAs) with all institutional customers.
How does LimeCall support international student enquiries? ▾
LimeCall provides local virtual phone numbers in many countries, so international students can call at local rates. You can also route international enquiries to specific advisors with language skills or regional knowledge.
Can we use LimeCall for open day booking and post-event follow-up? ▾
Yes. LimeCall works for both inbound (student initiates callback from website) and outbound campaigns (callbacks to open day attendees, enquiry lists, or event registrants). Most institutions use both to maximise their conversion pipeline.
How quickly can an education provider get started? ▾
Most education providers are live within 5 minutes. Add the widget code to your website, configure your routing rules in the dashboard, and the system is active. No IT team or developer required.
Start Converting More Student Enquiries Today
7-day free trial. GDPR compliant. No IT team required.
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