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Virtual Phone features

A business phone system in your browser and pocket

Get a business number in seconds and make calls and send texts from the web and mobile apps. Share one inbox with your team, route calls with an auto attendant, and let AI answer when nobody can.

31 features · 7-day free trial · Cancel anytime

Why teams use LimeCall Virtual Phone

A local number anywhere

Numbers in many countries, live in about 60 seconds. No hardware, no contract.

One inbox for the team

Calls, texts and voicemails in one shared place, so nothing falls between people.

Calls and texts together

Two-way SMS and calling from the same number, on desktop and mobile.

AI included

Every plan comes with AI minutes to answer calls your team cannot get to.

Numbers

The numbers your customers call.

Business number included

All plans

A US, UK or Canadian number on every plan.

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Local numbers worldwide

All plans

Add numbers in any country we cover, from $3 a month each.

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Toll-free numbers

The number customers expect from an established business.

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Port your number

All plans

Bring your existing number. It keeps working until the move completes.

Use your existing numbers

Point numbers you already have at LimeCall.

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Calling

Calls from any device.

Unlimited inbound calls

All plans

Take as many incoming calls as come in.

Calls to the US, Canada and UK

All plans

Included on every plan.

International calling

All plans

Call anywhere else at per-minute rates.

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Voicemail and transcripts

All plans

Read your voicemail instead of listening to it.

Call recording

All plans

Record calls for training and records.

Call forwarding and business hours

All plans

Ring your mobile, a colleague or voicemail, depending on the time.

Business caller ID

Business

Show your business name when you call.

Web and mobile apps

Call and text from the browser, iPhone or Android.

Texting

Two-way SMS from your business number.

Two-way SMS inbox

All plans

Text customers from your business number and see every reply.

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US business texting

All plans

Texting US mobiles needs a one-time carrier registration ($25), which we file for you.

Bulk SMS

Team & Business

Send one message to a whole list.

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Auto replies

An automatic reply when you are closed or busy.

Team

Work as one front desk.

Auto attendant

Team & Business

"Press 1 for sales": menus, extensions and hours without a phone system.

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Call distribution

Team & Business

Ring the team together, in turn, or whoever is free.

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Shared calling and SMS inbox

Team & Business

The whole team works from one inbox of calls and texts.

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Shared customer context

Team & Business

Everyone sees the history before they pick up.

Team analytics and reporting

Team & Business

See call and text activity across the team.

Integrations

Connect it to the tools you use.

CRM and 25+ integrations

Team & Business

HubSpot, Salesforce, Pipedrive, Zoho, Slack and more.

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API and webhooks

Business

Build on your phone system.

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Custom integrations

Business

We help connect the systems you run.

Security and support

For teams that need control.

Single sign-on (SSO)

Business

Sign in with your identity provider.

Two-factor authentication and audit logs

Business

See who did what, and protect every login.

Dedicated customer success

Business

A named person who knows your setup.

Priority support

Business

Your questions go to the front of the queue.

AI

Let AI answer when your team cannot.

AI minutes every month

All plans, more on higher plans

20, 50 or 100 AI minutes a month, depending on the plan.

AI Receptionist on your number

All plans

Let the AI answer your number 24/7, from $59 a month.

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Virtual Phone plans

Starter is one flat price. Team and Business are billed per user, so you pay for the seats you actually use.

Included on every Virtual Phone plan

  • A professional business number
  • Unlimited inbound calling
  • Outbound calls and texts to the US, Canada and UK
  • Two-way SMS inbox
  • Voicemail and voicemail transcripts
  • Call recording
  • Call forwarding, business hours and auto replies
  • Web and mobile apps

Compare every plan in full →

Virtual Phone questions

How fast can I get a number?

Most numbers are live in about 60 seconds. Some countries need local documents first, which we tell you before you buy.

Can I keep my current number?

Yes. Port it in on any plan; US and Canadian numbers can be moved from the dashboard and usually take 7 to 14 days. Your LimeCall number works in the meantime.

Do I need hardware?

No. Calls and texts work in the browser and in the iPhone and Android apps.

Which features need Team or Business?

The auto attendant, call distribution, the shared inbox, bulk SMS and integrations start on Team. Business caller ID, the API, SSO, audit logs and priority support are on Business.