Everything your AI receptionist can do
It answers on the first ring, day or night, qualifies the caller, books the appointment and hands over to your team when a person is needed. Every call is recorded, summarised and saved to the customer record.
42 features · 7-day free trial · Cancel anytime
Why teams use LimeCall AI Receptionist
No missed calls
Every call is answered on the first ring, 24/7, including evenings, weekends and when your team is busy.
Better leads, faster
Your qualifying questions are asked on every call, so your team only spends time on callers worth calling back.
Booked while they are on the line
The appointment goes straight into your calendar during the call, before the caller has a chance to ring someone else.
Nothing to write up
Recording, transcript, summary and tags on every call, and the contact updated in your CRM.
Answering
What happens the moment someone calls.
24/7 AI answering
All plansAnswers every call on the first ring, at any hour, with as many calls at once as your plan allows.
Lead qualification
All plansAsks your qualifying questions on every call and records the answers against the contact.
Learn more →Call types and scenarios
All plansDifferent handling for new enquiries, existing customers, suppliers and anything else you define.
Messages and call transfers
All plansTakes a message, or transfers the call to the right person when a human is needed.
Transfer and escalation rules
All plansDecide who gets which calls, and when the AI should hand over instead of carrying on.
Emergency escalation
All plansUrgent calls, like a burst pipe or a no-heat callout, go straight to whoever is on call.
Learn more →Intelligent voicemail
All plansA voicemail that talks back: it asks the right questions instead of recording silence.
Learn more →Missed-call recovery
All plansA caller who hung up gets a text back, so the lead is not lost to the next name on their list.
Learn more →Voice and personality
Make it sound like your business.
40+ voices
All plansPick the voice that fits your brand.
30+ languages
All plansCallers speak their own language and the AI answers in it.
Voice and tone controls
All plansFormal or friendly, brief or chatty: set how it speaks to your callers.
Creativity preset
All plansKeep answers strictly to your script, or let it be more conversational.
Prevent interruption
All plansStops the AI being cut off mid-sentence by background noise or a cough.
Prompt templates
All plansStart from a template for your type of business instead of a blank page.
Test in the browser
All plansTalk to it from the dashboard and adjust it before it answers a real caller.
Knowledge
What it knows about your business.
Learns from your website
All plansEnter your website and it picks up your company details, products and services.
Knowledge base and FAQs
All plansAdd FAQs, price lists and documents for anything your website does not say.
Learn more →Products and services
All plansA list of what you sell, so it can answer what you offer and what it costs.
Caller memory
All plansRecognises a returning caller and picks up where the last conversation left off.
Booking
Turn calls into appointments.
Appointment booking
All plansBooks the slot during the call, checking real availability first.
Learn more →Calendar sync
All plansWorks with your calendar, so a slot booked by the AI is never double-booked.
Learn more →Every channel
The same AI wherever customers reach you.
Phone calls
All plansOn a new number from us, or on your existing number with call forwarding.
Text messages (SMS)
All plansReplies to texts with the same knowledge it uses on calls.
Learn more →Answers WhatsApp Business messages, books and hands over to your team.
Learn more →Sends follow-ups and answers by email.
Website AI chatbot
All plansAnswers visitors in a chat on your website, from the same knowledge.
Learn more →Website voice widget
All plansVisitors talk to the AI from your website in the browser, without dialling.
Phone system
Works with the numbers and lines you have.
International call forwarding
All plansForward your existing number to the AI from anywhere we can route calls.
Bring your own SIP trunk
All plansConnect the phone system you already run instead of moving numbers.
Outbound calling
All plans, more on higher plansThe AI calls leads back. Growth adds campaigns, Scale adds a power dialer.
Learn more →After the call
The follow-up, done for you.
Recording, transcript and summary
All plansEvery call recorded, transcribed and summarised in a few lines.
Summary style and tagging
All plansChoose what the summary covers, and tag calls so you can find them later.
Contact and CRM updates
All plansThe caller is saved as a contact with what they asked and what was agreed.
Learn more →Post-call SMS, email and WhatsApp
All plansSend a confirmation, a link or next steps the moment the call ends.
Learn more →Lead scoring, CRM sync and analytics
Growth & ScaleScore leads, sync them to HubSpot, Salesforce and other CRMs, and report on calls.
Learn more →Automation and API
Connect it to the rest of your business.
Actions and webhooks
All plansTrigger your own systems when a call starts, ends or books.
Learn more →API actions during a call
All plansLook up an order or check stock in your system while the caller is still talking.
Trust and safety
Control who gets through, and what is kept.
Spam screening and blocking
All plansRobocalls and spam are screened out and not charged as AI minutes.
Recording consent announcement
All plansTells callers the call is recorded, where the law requires it.
White-label branding
Add-on on ScaleYour brand on the experience instead of ours.
Single sign-on (SSO)
Add-on on ScaleYour team signs in with your identity provider.
Auto-delete recordings
Add-on on ScaleRecordings are deleted automatically after the period you set.
AI Receptionist plans
Priced by the time your AI spends speaking with customers.
Core features on every AI plan
- 24/7 AI answering
- Knowledge base and FAQs
- Lead qualification
- Appointment booking
- Messages and call transfers
- Recording, transcript and summary
- Website AI voice widget
- Website AI chatbot
- CRM / contact updates
- Missed-call recovery
- Outbound calling
- International call forwarding
- Connect your own SIP trunk
- 40+ voices
- 30+ languages
- Appointment scheduler
AI Receptionist questions
What does the AI receptionist do on a call?
It answers on the first ring, answers questions from your website and knowledge base, asks your qualifying questions, books appointments into your calendar, takes messages and transfers the call to a person when one is needed. Every call is recorded, transcribed, summarised and saved to the contact.
Can it use my existing phone number?
Yes. Forward your existing number to it, connect your own SIP trunk, or use the number included with your plan.
Which features are on every plan?
Answering, qualification, booking, transfers, the knowledge base, every channel, recordings, summaries, CRM updates, webhooks and spam screening are on Starter, Growth and Scale. Lead scoring, CRM sync and analytics start on Growth; white-label, SSO and auto-deleting recordings are add-ons on Scale.
Can I try it before I pay?
Yes. The live demo builds an AI receptionist from your website and calls you, with no signup. Plans also start with a 7-day free trial.
See it working
Try the live demo, or start a 7-day free trial.